We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 412 reviews, the restaurant has received a rating of 3.9 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
375 New Byhalia Rd, Collierville, TN 38017
Phone: (901) 850-5103
Website:
Hours
Wednesday |
10:30 AM–9 PM |
Thursday |
10:30 AM–9 PM |
Friday |
10:30 AM–10 PM |
Saturday |
10:30 AM–10 PM |
Sunday |
10:30 AM–9 PM |
Monday |
10:30 AM–9 PM |
Tuesday |
10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
sonya luttrell
Manager Shavon Molten is the worst manager I have seen in a long time. They left my fried white cheddar bites out of a previous purchase order 2 days prior. I had the receipt however they would not replace the order. When I asked for a customer service number she plainly said “She can call Jesus she will NOT get a replacement for those bites from here”. That is a very unprofessional statement to make to a customer, VERY UNPROFESSIONAL and I will be leaving Zaxby’s alone for now on. We have Slim Chickens and Guthrie’s which are both more customer friendly than Ms. Molten.
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Shekisha Ceaser
Horrible. If i could give it 0 , i would. This was my first visit here after a long workday. Got two of loaded fries , no chicken, and the smallest amount of everything else, so basically i paid 16 plus taxes for regular fries in a box.
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Reagan Wilbanks
I swear to god of I could give this a zero I would. They never even listen to what you say. I said “with barbecue sauce” TWO times and they still gave zax sauce. Zaxbys seriously needs to get better employees or at least some that care about their job and don’t get paid just to play around. Maybe even some employees that can hear. NEVER EATING HERE AGAIN. Please listen to me people that never ate her, it’s the worst restaurant in collierville so don’t eat there I want a refund.
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Alicia Harris
I like that they cook your food to order makes it better. Going to drive thru at 5pm and still have good experience.
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Robert Fenton
Couldn’t give less an 1 star. Food tasted like cooked in old burnt oil. Staff not help or worried about cleaning dining area. Food not worth the cost
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Linda Riggan
Just left Zaxby’s with a Cobb Salad without fried chicken ordered & confirmed by the person taking the order. I thought chicken is your signature food. Will NEVER return to this location.
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Robert Fenton
First and last time there. Employees friendly and helpful but chicken tasted burnt, like something burned and never changed it. $10 for 3 small thin chicken strips is rediculous
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Felecia Williams
They don’t deserve any stars at all. The customer service was there today was very very horrible, and the sad part is that it came from the manager. The lady or man that suppose to lead by example. I will NEVER go back there! Working with the public, you should check your attitude before coming to work. Because we as customers didn’t cause your attitude. I pray yall fix it and y’all get better.
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AJ
Would give negative stars if it was an option because this was the worse service. Now you’re being overcharged for the extra condiments that were free; there was only one ranch and one packet of ketchup in a combo with extra fries. The order was taken wrong, they tried to make me wait without verifying if the order was done. The chicken was small and dry. We won’t be returning. It’s sad when you see how the manager doesn’t even care about the customer either.
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kierra hathaway
Just ask for the food to be made fresh to order and it would be perfect no line no wait usually.
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