We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 583 reviews, the restaurant has received a rating of 4.0 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
4020 Crippen Rd, Knoxville, TN 37918
Phone: (865) 377-3848
Website:
Hours
| Wednesday |
10:30 AM–10 PM |
| Thursday |
10:30 AM–10 PM |
| Friday |
10:30 AM–10 PM |
| Saturday |
10:30 AM–10 PM |
| Sunday |
10:30 AM–10 PM |
| Monday |
10:30 AM–10 PM |
| Tuesday |
10:30 AM–10 PM |
Menu
… View more
Menu Photos
Photo Gallery
Reviews
匕工êれ丹れムモㄥ
I truly love their chicken fingers so much! It’s way better than the Chick-fil-A chicken fingers because it has tons of meat and no fillers. I also like their spicy chicken sandwich too. Ever since I discovered Zaxby’s chicken, I literally stopped going to all other chicken restaurants like Raising Cane, Chick-fil-A, Popeyes, etc… This place is truly the BEST! The staff here is super friendly and helpful. They keep this place clean and organized at all times. They have drive-thru too, if you’re too lazy to go inside. You should also download their mobile app to conveniently order, pay, and view your rewards on it. Once you have signed up, you will automatically get your first free signature chicken sandwich through the mobile app. You can redeem it within 30 days at any Zaxby’s location.
… more
Brittany Crouch
My husband and I went there for dinner yesterday and just as we pulled in the power went out due to the storm. It was only out for 5 mins so then we preceeded to the drive thru and the lady at the window took our order and we pulled around to pay. This is where the trouble started… I had a coupon for buy one get 1 dinner type thing and the lady said the coupon wasn’t accepted there and didn’t take it, our food was super cold, and the soda drinks were flat.. She blamed it on the power being out but it was only out for a few mins. She didn’t apologize or do anything to make me want to come back and eat here. We usually don’t eat at zaxby’s very much because it’s so expensive, but we definitely won’t be back. How rude!
… more
Doris Mills
Fist time trying Zaxby’s, probably the last. Chicken and fries were barely warm tasted like old fryer oil. Texas toast was burnt on one side. Back to Popeyes we go!
… more
kevin keck
Pulled forward on a single signature sandwich combo and still forgot the zax sauce I was charged extra for. Watched three cars go through with larger orders while I had to sit and wait. Unbelievable
… more
Justin Kennedy
I opened the Powell restaurant in Knoxville, Tennessee years ago… I have always loved the food there, especially their wings and tenders. I was happy to see the location in the Halls area is still open! Haven’t been there in years, and it’s still really delicious!!!
… more
sheri cruz
I sat in the drive thru for over 5 minutes waiting to order a tea. The crew member ask me to “give her a minute because her card reader wasn’t working”. I got tired of waiting and pulled away, there wasn’t even anyone at the window.
… more
Rebecca Hamock
Order on line went to Zaxby’s got in the line at the drive through waited 45 minutes and went to the window and they said it still wasn’t done so waited over an hour. You are going to have to step it up or you will lose customer that way
… more
Sherri Bridges
We went 30 min before closing and they didn’t want to have to make the fried pickles or breaded chicken…we ended up settling for things we didn’t really want but it was okay!
… more
Ronda price
Went through drive thru about 3:50 pm got the chicken finger plate with fries and Coleslaw. Had no coleslaw and cold fries. Do better Zaxby’s. Oh, and no fork. The world is missing work ethics..
… more
Brittany Pemberton
I wish there was a zero star review this is the first time I’ve had an issue and we go here a couple times a week ,I ordered almost 40 dollars worth of food like I always do even more sometimes I requested zaxbys sauce at the speaker and extra ice and pickles willing to pay,then I had to deal with the manager Sarah and when I confronted her saying she could had been alittle nicer she gave me attitude stated that I was wrong,then I get home and this is the fry’s my kids get for how much money I had to pay for the food it’s ridiculous.
… more
… View more
