We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 828 reviews, the restaurant has received a rating of 3.8 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
486 Crockett Trce Dr, Morristown, TN 37813
Phone: (423) 318-8858
Website:
Hours
Wednesday |
10:30 AM–10 PM |
Thursday |
10:30 AM–10 PM |
Friday |
10:30 AM–10 PM |
Saturday |
10:30 AM–10 PM |
Sunday |
10:30 AM–10 PM |
Monday |
10:30 AM–10 PM |
Tuesday |
10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Dr. ipper
Food was good. Drive through was a fuster cluck. Not sure why they have person taking order out there, still. Which is fine. Was told to pull forward. With like 6 other cars. Took a while to get my food..also fine. Forgot straws asked the lady that bought my food and she just kept walking. Pulled back to person taking orders asked for straw..I had all my kids with me..not an easy unload to go in… she says pull.back through line. I said no spent 15 minutes in line not doing again for a straw. Anyway.. was just a mess.
Nemo In TN
My sister had downloaded the app for a free snack & suggested I do the same so we could get a bite while out shopping for the day. Downloading was easy. The coupon popped right up. When we arrived, my sister ordered first & showed the coupon. The woman working the register said $9.10 & my sister & I looked at each other like WTH! She asked to see the coupon again which my sister showed her & she explained she had been mistaken thinking it was another coupon which they currently had for a bo-go. The snack was indeed free. The chicken strips were tasty as was the garlic toast. Even the fries were hot & crispy. 2 points for my sister & 5 stars for Zaxby’s. I would definitely recommend this restaurant.
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Michelle Barnhart
Went inside, the drive through was ridiculous. The Cobb salad is always good and I even was able to add a scoop of fire roasted corn. Yum!
Fishing Fever
The serving trays are nasty, my hands literally stuck to them. The drink machine looks like it hadn’t been cleaned in weeks. The floors are really dirty. My last time at this location.
Jenn T
I have a two star because the lady at the window was polite. I got home and my chicken sandwich was folded in half the middle of it totally raw breading and I questioned the doneness of the chicken so I didn’t even get to eat my $10 meal. I only wish I could post the photo I took of it on here. Totally disappointed oh and hungry now too.
Carol Chesnutt
Really good, fresh chicken. Restaurant was very clean. Employees cheerful!
Stacy ward
My food was cold. Took forever to get. They were out of cheese bites. Fried pickles tastes like they were fried I’m bad oil. My sweet and spicy sauce tastes more like a sweet and sour sauce that was way too salty.
R C
Chicken was cold and still raw inside and the egg rolls had been reheated so many times they were black
Kevin Wilson
Good place usually, although they have forgotten my drink on several different occasions.
Janet Guinn
Food was good as always. Only issue was our order
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