Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 892 reviews, the restaurant has received a rating of 4.0 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
7328 Shallowford Rd, Chattanooga, TN 37421
Phone: (423) 499-2940
Hours
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
Menu
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Photo Gallery
Reviews
Ken
Food was good but service well that’s another thing I’m not going to say anything about the employee that waiting on me I just say I wasn’t impressed with it
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Keyisha Richardson
If I can help it, I would rather starve before I eat at this Shallowford Rd location . The cashier was lying about the food being fresh, and when I brought the food back, the manager looked at me like I did something wrong. Zaxby’s is too expensive to have poor service the entire need to be retrained .The sad part is that they still did not get the meal correct the second time . Still was awful.
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Diane Ditslear LaFoy
There were two tables cleaned ALL the others had been used and NOT cleaned afterwards. They were more interested in taking pictures of themselves and posting instead of attending the customers. It’s okay to have some fun working and being a team but the fun is when everything is finished!
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Sonya Davis
The kids working there seemed to have no leadership. The floor where the drink machine was located was sticky. There was zero carbonation. The gentleman in front of me asked for them to take care of the issue, when I left 15 minutes later he was still waiting. I gave up and got water even though my meal came with a drink. The bathroom was out of toilet paper and paper towels. We got our food to go, as we were traveling and the food was cold and 2 of the sauce packets had a strange color. Very disappointed.
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Calvin Robison
My house salad was horrible. None of the veggies were fresh. The tenders were barely cut up. The presentation wasnt good at all. The tall guy with green hair who took my order was inefficient. He couldn’t remember what I ordered and it was just me and another guy in there! I knew when I saw all the 2023 graduates names they have on the sign in front of the store I should’ve turned around.
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Michael W
Not sure what has happened the last few times ive visited, but when I tried to get the Nuclear Wings, the food that I received was both dry and not very hot at all. Not sure if the sauce was not applied properly be it too little or even not at all, but I did NOT taste any heat at all when I ate, and as I said before too, they were very dry. I would find myself getting Zaxby’s hot wings all the time before with little to no issue.. but something has changed lately. Even when I had tongue torch a time before, I tasted little to no hot sauce. Kind of bummed that two meals were a little subpar.
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Marissa Garmon
I am so tired of getting old cold food from this location! Why do you give people food of this quality? If you see the fries are old shriveled and cold, throw them out! Same for the chicken. I used to love zaxbys but every single time for the last few years I get old cold food. I’m about to give up.
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Dominick Maone
Kind of strange. It has Zaxbys on the signs, looks like a Zaxbys, but is nothing like Zaxbys. The workers were unintelligible. The food was cold. The drinks were out. Was still hungry when I left. Like I was in the twilight zone. I’ve been to 5-6 Zaxbys and this is by far the worst one. I have ordered wings and things about 15 times and have never been hungry after. There was barely any food from this location. Terrible experience.
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Sarah Anderson
In the last month, this Zaxby’s has messed up my order numerous times — ranging anywhere from no straw, or wrong sauce all the way to entirely wrong order or some combo of the three. I always try to give benefit of the doubt but whenever it continues to happen there’s just no excuse. I will not be returning to this Zaxby’s.
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Frances Hatmaker
I got a salad and the bowl was half full. The service sucked like she pretty much threw my food in my lap. Was not impressed. Then have a good day. All i got out of her ..Sorry your day sucks but as a customer was not impressed by service.
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