We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 638 reviews, the restaurant has received a rating of 4.2 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3801 Montgomery Hwy, Dothan, AL 36303
Phone: (334) 699-7000
Website:
Hours
Thursday |
10:30 AM–9 PM |
Friday |
10:30 AM–9 PM |
Saturday |
10:30 AM–9 PM |
Sunday |
10:30 AM–9 PM |
Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
Tuesday |
10:30 AM–9 PM |
Wednesday |
10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Michelle Burnett
Completely messed up the order. Funnel cake was way over cooked and dry, i asked for sweet and spicy tenders, they gave me Buffalo, barely in juice on my drink whole cup full of ice. Disgusted
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Brian Turner
My wife and I ordered the 5 piece traditional wing meal last night, 4/28/23, somewhere between 7:30 and 8:00pm, and when we began eating the wings, we realized they were cold. I took the meals to the counter and let a young man know they were cold. He took the meals and gave them to another young man in the kitchen, and I assume they prepared new orders. The orders were good until I got to the last wing. It was just as cold as the first order. Needless to say, we will not eat at Zaxby’s again. Also, the store was filthy. The trash cans were running over, and the counter where the tea and selective condiments are kept was unclean as well. By the way, there is no longer self serve ketchup, and the napkins were left unstocked. I guess Zaxby’s bottom line must be hurting. Obviously, there is no one actually running this business and overseeing it. In addition, our order was given to us in a to-go bag even though we were eating in. I took that as a subtle hint they do not want their customers eating inside. I used to really enjoy Zaxby’s, but the quality of the food and service is poor. We will not return to Zaxby’s. If Zaxby’s continues in this manner, they’ll be out of business soon. I would give a negative rating below 1 if I could.
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Cam Walker
Chicken tenders seems to be under cooked or something no crispy on them at all, I didn’t even eat them. I should have took it back. Tried the funnel cake and even it wasn’t good and it was hard. Waste of money on the whole meal. Will not return
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Stetson Taylor
This franchise is the model of inefficiency. If you place an order with the app, they won’t let you pick it up in the drive-through. Then, when you go inside to collect your order, they will grab it from a rack at the drive-through window.
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ayanna cummings – jones
I really dislike coming to this Zaxby’s it’s ashame you can’t get food you’re paying for fresh , then the managers always wanna have an attitude when you correct them about your food not being fresh !!! If a customer wants fresh food deliver that , people can tell when food is fresh !!! No the issue is they let their employees have phones and stuff out and horseplay all the time !!!!
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Dee Bunker
This Zaxby’s location is not a representation of the brand, nor does it live up to sanitary standards or OSHA regulations. It is in dire need of management and a top-to-bottom scrubbing. The place was disgusting and there was not a single table that was not covered in food or debris. It was so bad that we had to go back out to our vehicle, get wet wipes and clean a table ourselves just so we could sit. See the two photos -Literally the entire dining area looked like this.
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cr4k4j4ck
Very slow and poor customer service would not recommend this location if you can go to the west Main Street location much better
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unk
In the drive thought told them I want the meal got to the door and the lady said I didn’t say that. No problem but I asked if I could get the fries I’ll pay for it she tells the cook “get me some fired before I kill somebody” gives me the fries and slams the door. Didn’t even let me pay for it. Never will I ever come back and I will make sure everyone in my family and friends will never come back to this absolute dump.
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Casheeba Thomas
Went there with high expectations expecting my service to be great. When I got home i noticed they forgot to put the sauce in the bag. I called back and spoke with a manager the only thing she said was I’m sorry they forgot to put the sauce in the bag.
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Kiara Walker
The food was delicious and the staff were very kind. I definitely recommend this establishment!
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