We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 744 reviews, the restaurant has received a rating of 4.0 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4030 Atlanta Hwy, Montgomery, AL 36109
Phone: (334) 273-0018
Hours
| Thursday | 10:45 AM–9 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–9 PM |
| Sunday | 10:45 AM–9 PM |
| Monday
(Labor Day)
|
10:45 AM–9 PM
Hours might differ
|
| Tuesday | 10:45 AM–9 PM |
| Wednesday | 10:45 AM–9 PM |
Menu
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Photo Gallery
Reviews
Scott Burbank
I recently visited this location using the drive-thru and they left out 1/3 of the wings. When I got home, I called and they said to come back the next day and they would be happy to give me the wings that they had forgotten, which they did. The food was good but not great and I appreciate the manager correcting the situation and admitting they made the mistake. I have visited this location several times and this is the only time they have not gotten the order correct in the drive-thru.
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Gary Broaden
Went through the drive thru and order a traditional wings and things, they gave me boneless wings and things. Fries were room temperature and stale, toast was dry and the soda tasted like mop water. Call them up to tell them they messed up my order and was told to bring the food back and they would remake it. Didn’t offer any kind of voucher for their mistake. Brought the food back, wasting my time and gas. Only to be told I need to pay the 2 dollars differential to receive my correct order. Now I’m no expert but if that isn’t horrible customer service and terrible management I don’t know what else to tell Zaxby’s
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Ken Curry
Quick, friendly service at the drive-thru. Hot food was hot, and cold food was cold. I wasn’t asked to pull up like I am at nearly every fast food place in town. Good job Zaxby’s!
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Kimberly Washington
The food was fresh and good but I had to wait for 20 minutes and I was the only person in the lobby besides a Door Dash order which came in 15 minutes after I did. The people making the food are really slow and make a lot of mistakes.
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Anthia Gibson
Went on 11 July 2022 at 4:40pm. Don’t think I will be going to this location again. I told the lady on the speaker I have a code for a BOGO big Zax snak. She asked what is the date on the receipt. I told her 4 days ago. She said ok took my order then I got to the window. Gave the lady at the window my card then I saw on my receipt I was charged for both meals. I told here one was free she said well you have to tell me at the window. I said I told the lady on the speaker. She said I didn’t take your order you have to tell me in case she doesn’t put it on there. (Btw how am I supposed to know who took my order, I don’t work in fast food. Whats the point of her taking the order if she isn’t going to do it correctly???) I said why didn’t the lady on the speaker say that? She said you have to tell me at the window then told me to come inside. I went inside then the manager only Said you have to tell the lady at the window without even saying hello, can I help you nothing. Kinda rude to not even ask how can I help you or sorry about that let me get this fixed. I tried to tell him what happened then he cut me off and said you’re not listening well for next time you have to tell the lady at the window. I said can’t you listen without cutting me off and arguing with me now helps nothing. I tried to tell him I told the lady on the speaker and for next time maybe tell her to tell the person ordering to say it at the window and he ignored me. I don’t understand what’s so hard about tell his employee if they say it on the speaker have them tell the lady at the window. I’m not saying this is all their fault, but customer service goes a long way. No need to cut me off, ignore me, or not even say hello. Just because you say ma’am when you cut me off doesn’t mean you’re being polite. Both employees were more concerned with telling me what I did wrong multiple times versus just saying let’s get this fixed. I love Zaxby’s but I feel a certain type of way about spending my money somewhere the employees can’t be polite. I can get chicken at other restaurants where their employees are at the very minimum friendly. I know you know what chicken restaurant I’m talking about.
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Kelito Smith
This is the slowest FASTFOOD restaurant in Montgomery. Waited in line for 10 mins to give them my money with only one car in front of me. Then when I get to the window I’m asked to pull up!!! No problem (another 10 to 15 min just make sure it some hot food) NOPE!!!!!!!!! I had to get out of the car walk to every door (they all was locked) so I walked to the window asking where is my food??? The girl is looking puzzled. And my food is just sitting on the counter!!! The young girl was standing/ cleaning right by my food and said I didn’t know that this bag needed to be taken out!!!! how in the hell you didn’t know to take the food out!??!?!? Very disappointed. DO NOT COME HERE AROUND 9:00 pm ………UPDATE 5-5-18 2:49 pm 5 starts I love this crew. They went the heck off!!!!!
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Carol Roberts
They don’t honor the military discount here. Every time we ask they say they are still getting it “set up.” Today was my first visit in a long time. The restaurant wasn’t that busy and the drive thru was moving fast. I wanted to try the new TLC chicken sandwich meal, and ordered it. The person at the window had a lump in her bottom lip. While I waited for my food I watched her spit in a cup. Not sure the Health Department is cool with dipping snuff while working the drive thru window.
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Rhee Rudolph
Stop tracking where the heck I eat! 0/10 recommend being tracked by my phone. I didn’t look Zaxby’s up, didn’t map it, I only drove there for lunch.
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Bryan Trammell
Service has hit a new low, staff looks at you as if they hate you, and to make matters worse they skimp on the sauce now. What’s the point in going.
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Bruce Kent
Perhaps they should change the name to SLAP OUT. 40 minutes before closing and they didn’t have anything. And they had no intentions of cooking anything else either apparently
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