We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 742 reviews, the restaurant has received a rating of 3.5 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
2603 East-West Connector, Austell, GA 30106
Phone: (770) 222-1585
Website:
Hours
| Sunday |
11 AM–10 PM |
| Monday
(Labor Day)
|
11 AM–10 PM
Hours might differ
|
| Tuesday |
11 AM–10 PM |
| Wednesday |
11 AM–10 PM |
| Thursday |
11 AM–10 PM |
| Friday |
11 AM–11 PM |
| Saturday |
11 AM–11 PM |
Menu
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Photo Gallery
Reviews
Talynn Madison
I ordered a salad and asked to have an extra tender, onions on the side, and extra dressing (making a total of 3 dressings), i got home and there was onions on my salad, the normal amount of tenders (which is 2), only 2 dressings, and a hair in my salad. I work at another zaxbys and was trying this one out bc it was conveniently closer at the time, but I won’t be doing that again. Need to do better.
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Sid J.
The pettiness of Zaxby’s. I order 2 large fries but have to pay for sauce. Chick Fil A would never! When is Zaxby’s going to learn that nickle and diming their customers significantly impacts the experience. Whatever amount this adds to their bottom line isn’t worth the amount they lose in customer loyalty.
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Allen Edgar
Nuclear flavored boneless wings and things meal. Repeatedly they never use any sauce and we won’t be back to this location.
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Stephanie Pedroza
I wanted to use a coupon on my app today. This Zaxby’s location closes at 10pm. I’m at the drive though before 9:30pm. I order though the drive through and head to the window… the staff member takes one look at my coupon and says they can’t scan it. I didn’t get any further explanation. Simply unprofessional and unacceptable. This is the closest Zaxby’s location to me, but I would rather drive out to the Smyrna location than order from here.
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Octavia Monsanto
Never had an issue at this location before. Went to get my usual order of salad without toast but extra lettuce. I have a gluten allergy which I explained to the “manager” or whoever she is. She refused and said I couldn’t. I literally get the same thing. I understand there isn’t a substitute button but that hasn’t been an issue before. Honestly I feel like she just didn’t want to do it. Please consider the allergy concerns of customers
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M R
The food isn’t as crunchy or flavorful, but the service at this location was great. The manager was very nice and she still moved efficiently while training new employees.
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Lorhonda Simpson
Every time I come to the Zaxby’s on the East-West connector in Austell, there will always and has always been an issue. Management as well as employees are rude. After waiting in a long line and you finally get to the window then you’re being asked to pull up. Back in my day they would give you a courtesy beverage or offer something in regards to asking you to pull up. However October 22nd 2022 they refuse to write the wrong. After spending over $40 for my kids and nieces to have a meal that you’re kind of scared to eat because you don’t know if they’re doing something with it then you deal with the rudeness of an employee and their manager. With that being said this is my review I stand by it and I will not be visiting this Zaxby’s ever again in my lifetime choose your battles.
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John Eck
Got a grilled Cobb salad and all the lettuce was days old and slimy green. Couldn’t even eat the salad. They push for sale of salads but I will never go back to this location if they don’t check the quality of their food before letting it go.
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T Nolan
I had an okay experience there. Food wasn’t fresh…it was lukewarm at best. Also, freestyle coke didn’t taste like coke. Please get rid of freestyle…it is TERRIBLE!…..THAT IS THE WORST DECISION THAT THE FRANCHSE HAS EVER MADE.
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Nancy Macy
I would not waste my money or time on this chain. I had their Asian salad and it was horrible. Old greens, poorly cooked chicken and the egg rolls were cold. Not a fun meal. I will not go back. Too much money for too bad a meal.
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