Saru Poch
Take this as a warning. Zero stars if it were possible. It took nearly 60 minutes to get my online order of 21 chicken wings. The place was not busy at all. After waiting for 50 minutes I asked the worker for an update and the 3 workers finally decided to get their $hit together and do some work. They proceeded to START making my order and I finally received my 21 pieces of wings. Complaints go unheard. Owner apparently does not care how customers feel of the service.
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Dana Eckhart
Not worth going here. We stood at the front for almost 15 minutes just waiting to get our order taken. We were the only people in the store besides one guy who was already eating. Ended up leaving and going to Arby’s instead. The Yucaipa one has way better service. Saw the other reviews for this location and I’m glad I left before ordering…
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Prayforoursinner
It’s sad when they first opened I came and was very happy because it’s a lot closer then the Beaumont location to my home. Well tonight I will never be going back to this location and will make the drive to Beaumont. Poor customer service, ordered the 15.99 deal on the app of a 20 piece and fries and did 3 different flavors that were all stuffed in the same box, which one flavor was BBQ and had barely any sauce on the chicken and instead of asking to recook it they gave me a side of BBQ sauce. I’d say at least half of the chicken was over cooked and barely any seasoning/sauce on them. I ordered buffalo fries well done nd they we’re definitely not well done but the Male worker that apparently cooked them argued with me instead of asking to recook them. After the horrible attitude I decided to just ask for a refund which resulted in the worker walking out and saying he’s taking his break. But I did get help from a young lady that was very respectful even tho it wasn’t her store she was just covering a shift. I was never rude or yelled at anyone just simply not gonna eat somthing that looks horrible.
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Robin Shanael (Robbie TV)
DO NOT ORDER FROM THIS LOCATION! That’s it that’s the post. Cause how you gon give me bbq undone when I order a spicy Korean and lemon herb well done. Their employees could care less about the quality of food they serve!
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Nayeli Torres
I’d skip this location. Go to the Beaumont or Yucaipa location. During lunch time, with only 2 other customers, I waited 30 minutes for 10 wings. I was told it would only be 20 minutes, but with all the talking going on in the kitchen and the online orders taking priority, I waited 30. The employees were fine, not rude, but definitely no sense of urgency whatsoever. When I walked in, apparently the rush came in, which again, was 2 other customers and the cashier says to her coworker, “I know, they all just walked in at once.” Honestly, that’s not a terrible comment, but it doesn’t make sense why it needs to even be said. You are working in a restaurant, people will walk in. This is a job, do it.
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Charles Branham
If you want to eat chicken, go this wing stop place. Price and food quantity much better than Popeyes. Since this store was open, I been there at least one week one time , sometimes 2 times per week. My kid said their seasoned french fries better than any fast food place. We Never need to go Popeyes anymore.
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Purpz 710
Very hit and miss at this location. Staff is amazing no doubt. Great customer service but quality definitely lacks sometimes and is great other times. Room for improvement but still a nice spot to grab some dinner
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Leslie Navarro
Best of the best, great customer service most definitely our favorite employee here is Adriana!! she is the kindest worker I have ever had the chance to speak with, she treats people very well!!
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Jessica Pallow
If I could put half a star I would. This new location is wonderful because it’s so much closer to home but they give you small portions and the quality is absolutely horrible for the price. The chicken is soooo dry and practically no sauce at all. And the Voodoo Fries also are very dry with hardly any sauce compared to every other location I’ve been to. This has happened the last couple of times we have been there so we will not be going back. Beaumont location off of 2nd satreet never disappoints.
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Edgar Noice
I’ve never written a bad review, but this place has some really poor employees. We ordered at 8:12 pm, did not receive our food until 8:53 pm. 20 wings and a fry. After 25 minutes they told us they were waiting on our fries. 5 minutes later, we saw two people who ordered after us get their food (one was for 50 wings and another included fries). Seeing that, I asked if our food was coming, because I saw those people get their food already. I was told they were waiting on our fries, even though they just gave fries to the person who ordered after us. It took another 10 minutes for our food, and when the girl gave us our food she gave us a cold and dirty look. My wife loudly crinkled the bag as she grabbed it and sarcastically said thank you, because at this point we were pretty irritated, with which we were met with an equally sarcastic “you’re so very welcome” from the girl in the kitchen. Immediately after, the girl working the register informed us we were no longer allowed in the restaurant. We didn’t yell at anybody, we didn’t throw anything, we didn’t make a scene of any kind. Very very poor customer service to ban us simply because we asked why our food was taking so long. I didn’t catch the name of the girl who banned us, but she was a slim African-American woman with a chest tattoo (I’m guessing a manager). She was initially very friendly and helpful when we placed our order and apologized to other customers for the wait. Never said a word of sorry to us and as soon as we asked why our food was taking so long her entire attitude changed. I wouldn’t come back even if I was allowed to.
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