Fast-food burger chain serving sides such as chili & baked potatoes. Based on 885 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3951 183rd St, Hazel Crest, IL 60429
Phone: (708) 206-2696
Social Profile:
Hours
Sunday | 6:30 AM–12 AM |
Monday
(Labor Day)
|
6:30 AM–12 AM
Hours might differ
|
Tuesday | 6:30 AM–12 AM |
Wednesday | 6:30 AM–12 AM |
Thursday | 6:30 AM–12 AM |
Friday | 6:30 AM–12 AM |
Saturday | 6:30 AM–12 AM |
Menu
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Photo Gallery
Reviews
Donald Siller
Just got crispy chicken from the $5 biggie so trash it should be a $3 meal deal…. Gotta start asking for fried hard!!! Wait 3 nuggets were stuck together not done in the middle
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Reedfamily
When you order through the drive-through, you always have to wait. Also, once you pay, they tell you to pull back past a yellow pole and drive back up and I believe that they lying like they got their orders out. Then they have you to pull up at the front of the door to wait for your food also you can smell weed out the drive through and everybody have headphones ..
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aysha Jackson
Longest wait ever, service was rushed and unorganized. Was told to pull over to wait for my food which was another wait. Then the girl came out on her phone. You would think my food would be fresh considering the wait but it wasn’t. Never going back
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Jonathan Duenas
Like most of the negative reviews. Came in with a party of 6 and after 2 of us ordered we noticed 3 or more employees on the night shift practiced no food handling proper procedures. Hair was all out, no gloves were used while handling all foods in preparation and when approached with tact regarding the none usage of gloves, the manager spoke to his employees that were not using gloves, attempting to correct their incorrect actions. After this, my party decided we will just proceed to leave and go elsewhere.
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Mal Mack
I’m from Chicago, I expected the usual mess.. but apparently the new management is working because all the employees there were just lovely.. the place was super clean, and they had SMILES on their faces lol what a refreshing surprise
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Darrick Smith
I just had the WORSE experience at your location in my local area & it really disappoints me. I don’t think I will ever visit your establishment again after this experience. Totally unprofessional. It happened at exactly 9:58AM on May 30th 2023. If I could give this 0 stars, I would. I will NEVER return & you have lost a Frequent Customer. The drive-thru lady is HORRIBLE! Whoever the drive thru lady is, she needs to be fired immediately.
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Janice Newman
The window clerk (who might have been a manager) had poor customer service skills. I don’t know if she was having a bad day or that’s was the normal but she acted like I was bothering her by just coming to the store.
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Tee Chanelle’
I wish I could give this place 0 stars. I waiting in the drive thru for a while and I was asked if I could come inside. I did. I go inside and I waiting a long time and I left because nobody took my order, the employees were arguing with each other, one employee got mad at a customer because she wanted fresh fries and called her picky and they too busy. Never again. I was trying to call for the manager and nobody picked up the phone
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Donna Buckley
I only gave them a 1 star to give the review otherwise through this experience Wendy’s would not have gotten the 1star. THE DRIVE-THROUGH CUSTOMER SERVICE WAS TERRIBLE. The young lady had NO CUSTOMER SERVICE SKILLS at all of serving customers. Her dialog of taking orders on the speaker, you could clearly hear her fussing with her co-workers over the speaker and then she spoke back over the unit with a attitude like a customer had offended her. Totally unprofessional, and I was always under the impression that when you are working with food your fingertips should be a certain length??? She had these nails (bright lime green)with the unappropriate length to be working in food service. In addition we asked and paid for cheese on our sandwiches and didn’t get it had too go back in inquire about it. So from my experience with this Wendy’s be a lot more Courteous with your customer service skills and be mindful of your orders upon receiving them and who you may be serving. I cannot recommend this restaurant at this time for services.
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Alonzo Randle
3rd time and never again what’s so hard about getting me hot food Uber eats when I live 3 minutes away from the store. Then never get my nuggets sauce EVER! WHEN I PAID FOR EXTRA SAUCE! ALL YOUR WORKERS ARE INCOMPETENT! ORDER WAS TODAY AT 5:42PM 05/25/23
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