Fast-food burger chain serving sides such as chili & baked potatoes. Based on 455 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
419 Pelham Rd S, Jacksonville, AL 36265
Phone: (256) 782-3241
Social Profile: 
Hours
| Thursday | 6:30 AM–12 AM |
| Friday | 6:30 AM–12 AM |
| Saturday | 6:30 AM–12 AM |
| Sunday | 6:30 AM–12 AM |
| Monday
(Labor Day)
|
6:30 AM–12 AM
Hours might differ
|
| Tuesday | 6:30 AM–12 AM |
| Wednesday | 6:30 AM–12 AM |
Menu
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Photo Gallery
Reviews
adam Wester
We have given this location several opportunities to get better. But tonight once again was a let down. They were out of ice and out of the pretzel buns. Employees are rude and can’t follow simple instructions on how one particular sandwich is supposed to be made or they just don’t care. How hard is it to no out pickles or crispy opinions on a sandwich? The first couple of times we came to this location it was really good but every time since it continues to get worse. A lot of Wendy’s are getting worse as far as service and quality of food. We will not be back to this Wendy’s again.
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Macius Darkwood
There is a constant issue with not being able to use a debit card or they just couldn’t take orders in the drive thru. I spoke with the general manager and I was told that the store is in desperate need of remodeling and upgrading equipment and POS terminals. For a multi million dollar company, corporate will not fix these problems. Very disappointing.
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Chris Rider
Very hard worker. My food order was just right. Hot . and a excellent service. Ill give it 5 stars for the best crow.
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Amber Rider
This location seems to be worse than the Oxford location. Ordered nearly $50 worth of food on the mobile app, paid for it on the app and sent my dad to go get the food (i’m battling pneumonia). He goes to pick it up at the drive thru and they give him a hard time claiming they are only taking cash, he informed them its already been paid for and asked for our cokes with no ice. Get to the window and get our drinks that all have ice in them despite the request, they hand him the bags, say everything is in them and close the window, so he heads home. Only to find when he got home that our order was missing an entire meal. We live in Anniston so i didnt want to have to drive all the way back to Jacksonville to fix their mistake so i called……6 times and no answer. So i head back to wendys to get the rest of my order. There was no apology or attempt to make it right, i got a bunch of nasty looks from everyone working there which I would expect if i had gone full Karen mode or something but I was much nicer than I should have been. Long story short they wasted my time, gas and patience, by the time i got home my food was disgustingly cold I ended up throwing the fries away. Never again. This location needs to be bulldozed.
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Dennis Christopher
All of the workers were very rude and not attentive to the customer. After ordering our dinner none of the food was prepared right. When mentioned it to the guy that was taken order he just grab the food and threw it about 5 feet to a trash can with some word under his breath. Very disappointed!!! ESPECIALLY when I had just spent around 60.00 and it was not good at all!!!
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Jason Smith
They seem to struggle, but the food is decent. Stopped here for dinner and the service was kinda slow . But the food way hot and freshly made ,so it was worth the wait.the store was clean and the restrooms were also. It’s close to JSU campus and it stays pretty busy. It’s located on the main street in Jacksonville al.
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Wanda Smith
I ordered at drive through and it was awful my burger was Cold and the pickles or something else in my burger tasted like it came out of a can, my French fries cold and my tea was too sweet and had that Old taste to it, no way I WILL not be ordering from Wendy’s ever again, it was awful
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Skylar Rayford
I’ve been a doordasher for a couple years and I’ve never experienced such poor service and unprofessionalism from a restaurant. I was ignored, insulted, and cussed at by multiple employees for simply asking for my order. They then yelled from across the kitchen to me at the counter that the lobby (which was filled with customers both in line and at tables) was closed and that I had to leave. I spent a total of 27 minutes in that store (time I couldve been using to make deliveries) before the ONE ITEM was thrown at me by a rude, overweight, horrible woman with dreads while her coworker (with partly shaven head) yelled at me to leave. Do not give your money to an establishment that thinks it’s appropriate to hire these types of people.
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Stephanie Crosby
The person was took our order was rude and impatient we had 2 small kids with us and keep overly repeating is that all, got out food and my sandwhich meat was not done very pink in the middle, then they forgot to remake it. My husband had to go ask for it
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Brandon Forsyth
Our food was literally ice cold, and the lady working the drive through was extremely rude.
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