Fast-food burger chain serving sides such as chili & baked potatoes. Based on 571 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2533 US-280, Alexander City, AL 35010
Phone: (256) 234-0988
Social Profile:
Hours
Thursday | 6 AM–11 PM |
Friday | 6 AM–12 AM |
Saturday | 6 AM–12 AM |
Sunday | 7 AM–11 PM |
Monday
(Labor Day)
|
6 AM–11 PM
Hours might differ
|
Tuesday | 6 AM–11 PM |
Wednesday | 6 AM–11 PM |
Menu
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Photo Gallery
Reviews
James Sports
Fast and nice. We stopped to use the restroom. One was flooded but a man was cleaning it. He stood and watched the door, with me of course, while my grandkids and wife used the men’s room. It was very clean and the guy was super polite and friendly. Then we ordered some food, which was faster than any other Wendy’s I’ve been to. And everyone was super nice.
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Joseph Burton
I try to be fair when I leave a review however my wife was severely disrespected by the staff. My wife placed her order and when she got to the window someone took her card and gave her her food. She sat there waiting on drinks because apparently you can’t sub a frosty for a drink that already comes with the meal anymore. Then an employee comes to the window shouting a total in which the my wife stated “ I already gave you my card” this made the employee mad and we heard another employee say what the F did she say. The employee located the card and then she said that she didn’t take it you didn’t hand it to me using condescending tone.
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Kieys “Sauce” j
Employees do entirely too much horseplaying in the kitchen. that’s not good when you have customers standing there watching this! Who wants someone playing over their food? I came to Wendy’s with intention on purchasing a quick bite but after standing about 20 minutes waiting on other ppl while their ordering food I lost a taste for this restaurant. Manager needs to be strict on kitchen rules.
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Aliyah white
Wish I could give zero stars. This is my LAST time patronizing this restaurant first of all the wait was 20 minutes just to make a order once I got to the window I had to wait another 10 minutes I was giving my Frosty’s after 5 minutes of me waiting at the window and then asked to pull ahead and wait to receive my two sandwiches while my frosty’a melted then when I asked for a receipt I was told the machine was down and when I complained some short haired lady with glasses came to the window I guess she was the manager and she was very rude asking the cashier “well what does she want me to do” and gave me a handwritten receipt smh!! If I hadn’t promised my children Wendy’s I would have demanded my money back or better yet I would have not waited the 20 minutes for 3 small frosty’s and 2 burgers and went somewhere else. I won’t make the mistake of coming back again!!!
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michael ann wagoner
DOES NOT EVEN DESERVE ONE STAR!! we just went and ordered and we ordered a biggie bag, we’ll the lady put a burger instead of a biggie bag so we got our food and it was wrong and we told them that but they refused to listen bc “i paid for a burger not a biggie bag” and i said yes we get that but that’s not what i ordered and continued to argue with this lady about it for like 3 minutes until she finally says she did that on purpose bc you can’t get the sandwich my bf wanted with the biggie bag so he said “well then why the h*ll didn’t you say that instead of just charging me for the wrong thing and giving me something wrong.” in NO rude way just asking. and this lady tells him to stop cussing and screams at us tells us to leave and SLAMS the drive thru window in our face and refused to fix the order she messed up!
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ASHLEY CLECKLER
I went to drive thru and ordered a nugget meal. I asked at the speaker twice for 3 extra bbq sauce when I got to the window they were not in the bag so I asked for them the lady slammed the window then came back and said it would be 83 cents i told her I asked her twice at the speaker so it should have been rang up already and she rudely said ok thats 83 cents. I do not mind paying extra for sauce that is why I tell them at the speaker but when I’ve told you twice already and you don’t ring them up that is on you I don’t carry cash and didn’t want to run my card for 83 cents. This was my first and last time coming to this location just because of the horrible customer service the woman was rude during the entire transaction and this was just bad business.
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Craig Webb
Food was good and their $5 meal is a bargain. Service was ok but the area around the front and drinks was dirty. The dinning room was clean, though.
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Chris
Wendy’s is a place I always went with family as a kid. Don’t have 1 near me now. But, visiting this one brought back find memories.
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The Sun is also a star
This place has really gone downhill over the last few years. This will be my last visit. I Ordered a double cheeseburger that was completely raw in the middle. During my previous visit…I had to pull up and wait 20 minutes for a chicken sandwhich that was brought out to me cold. They are supposed to open at 6am…but, they never open on time. It takes them atleast 10 minutes to take your order. There are a couple of people who have been working there for years that are good workers…but this new crew has got to go.
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Ashley Alexander
The WORST service I have ever seen! I waited in line for 15 minutes, when I get to the speaker to order they sound like they don’t want to be there with the worst attitudes. I spent $11 on my meal to receive a no carbonated diet coke as well as the wrong order. Had to go back in on my meal that was wrong and the lady threw my bag of food on the counter and pointed at the other and said ” just throw it away” and walked off. I did’t realize my diet coke was not carbonated til I got back in my car and drove off. At that point I was not going to turn around. This is not my first time having the same encounter at this Wendys but it was definitely my last trip there!!!
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