Fast-food burger chain serving sides such as chili & baked potatoes. Based on 443 reviews, the restaurant has received a rating of 3.3 stars. Price $
Address:
1137 Baltimore St, Hanover, PA 17331
Phone: (717) 632-5464
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Reviews
Tracy Fleming
There were lots of issues on this visit. Driving in to see the employees all on the side of the building with their friends is not a good start. One walked in behind us talking into the headset taking a drive thru order. After he went in the back and took the drive thru order, he yelled for the guy who was supposed to be up front. Our order was taken but there was lots of yelling back and forth by the people who appeared from nowhere. We were the only ones in the dining room, there were napkins, coaster n trash on tables. Chairs were messed up. The ketchup was almost empty. Highly disappointing for a very down time for this unit. This location is in need of new carpet and a good cleaning. Very disappointing experience.
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Ray Hoff
Couldn’t hear the person on the speaker then waited over 5 mins for ice cold fries 2 half cups of chili and not to mention the one burger was as dry as cardboard and the taste was less then that both burgers were cold to say the least I think our soda were warmer then our food they said they will gi e us our money back but I’m not happy with just that I work hard for my money
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Jessica
Ordered from here tonight and received a RAW burger. Burnt fries. Cold chili.
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Ken Gardner
We went to wendys in south Hanover. We wanted something different so we ordered the new “big bacon cheddar chicken” meal. We asked for the fries to be fresh and they were great. The chicken sandwich was awful. No fault of the employees but it was the sauce. The cheese sauce was mixed with peppers and it was gross. The chicken itself,is always good. The service was fast and great and the employees were very friendly. The low score,is only for the taste of the cheese sauce that is on this sandwich. Beings its not cheap, i felt unhappy about this. I wish places could let you sample the sauce when things are new. I could only suffer through half if the sandwich. Once again, not the employees fault,they were great.
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Patricia Gamber
Usually this place is great. Burgers second only to 5guys. No shame in that. But the mess they gave us as food this time Sloppy, limp, cold fries. And only half a box not that you’d want more lol. The burgers were far from fresh. Dave is rolling in his grave.
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Timothy Little
They clearly ran out of chili. this watered down tomato sauce with broken up hamburger meat is the grossest thing I’ve ever had my.
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Justin Eckard
The laziest staff ever. They shut down 3 hours before their closing time and claim something isn’t working so they can’t accept orders. They are just milking it out to get free money. They are taking advantage of their owner hopefully he catches on when he realizes why they aren’t making money in the late hours. It has literally been going on for months and I have had it happen 5xs the last 2 weeks. Hoping the owner gets rid of this whole staff
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Alexis Richards
I would rate this 0 stars if I could… the drive thru worker was very rude and was rushing us when we were the only car in the line. Ordered a lemonade and got a Diet Coke.. not sure how you could get the two confused. We tried to order frostys and they only had chocolate which he made very clear twice after we already said okay. We did not get chocolate frostys and we were charged and didn’t even receive them. Overall very disappointed with the service here
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Jamie Tyndall
The staff was friendly and the food was prepared well. Note that this is a oder Wendy’s that hasn’t received any of the recent remodeling upgrades that many other stores have. You can still get a refill from the folks behind the counter, but there is no self-serve beverage station. Bathrooms need work as does the dining room, but it was a good experience with nice people. We had a good meal and wouldn’t hesitate to stop here again.
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Kimberly Jackson
HORRIBLE. After eating from this location a handful of times, each time was a bad experience. I have never gotten fresh fries, always cold and soggy. Tonight’s experience was no different. My fiancee and I ordered the pretzel burger and pretzel chicken sandwich with fries. The sandwiches both had burnt crumbled up bacon and of course….our fries were cold. The employees at this location DO NOT CARE about the food they give customers, but I bet if they made food for themselves, EVERYTHING is fresh. If you won’t eat it or take it home to YOUR family, DON’T SERVE IT!
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