Fast-food burger chain serving sides such as chili & baked potatoes. Based on 428 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3050 Winton Rd, Rochester, NY 14623
Phone: (585) 292-0690
Hours
Tuesday | 6:30 AM–12 AM |
Wednesday | 6:30 AM–12 AM |
Thursday | 6:30 AM–12 AM |
Friday | 6:30 AM–12 AM |
Saturday | 6:30 AM–12 AM |
Sunday | 6:30 AM–12 AM |
Monday | 6:30 AM–12 AM |
Menu
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Photo Gallery
Reviews
Puff Puff News
Terrible went there for lunch today me and my dad each order the #11 we were never asked what style of chicken. When they arrived one was spicy I went to rectify the problem I get attitude from the employees like it was mine fault.I waited 10 minutes and never got my replacement and I could hear the woman talking to employees in the back like its my fault. I spent almost 15$ for just my drink and fries never going back telling everyone I know take your business elsewhere. The employees were super rude and I was pretty calm when I ask for help
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J F
I hope to change this review if things improve, but on multiple occasions since the hours have changed to the place closing at midnight, they say that they’re closed when it’s still a half hour until more until the reported closing time. One of these times they stated they had no food ready because they were shutting down for the night, which felt more reasonable. They even offered me a crispy chicken sandwich, since that was all they had ready at the time. (Not for free, obviously, but as something I could order. I declined.)
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Chelsea Lewis
I had an order everyone was arguing about who was to blame as to why the order wasn’t ready instead of making the order. When I asked if something needed to be cooked because I had my kids in the car it was supposed to be a quick pickup she instead gave me a handful of rude attitude like she wanted to fight me. Horrible customer service DO NOT VISIT THIS ESTABLISHMENT I WONT BE RETURNING bigger woman working 4:27 July 17th 2023 don’t see why she is even working in customer service she is horrible
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Rosemary king King
Yesterday was Saturday January 21 2023. I went to east avenue and Winton Rd Wendy the one in the corner .. never again going .I order a biggie bag a chicken blt. I got a bunch of burn bacon in top of each other like if they drop a bunch of burn Bacon.I think the whole food was spoiled and not tasty . The nuggets I bite was the worse. Is taste bad and old I through it out . The fries are refried disgusting I think this is the last straw . I ain’t going back .Wendy you Lose a good customer y’all need better worker that care about people order is .
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Mark Goldberg
Outside doors locked at 12:30 pm, wouldn’t let me use the bathroom at first, till I asked lady to ask the manager, who came back to the door with a scowl and just stared at me saying nothing. I asked again and she just stared at me and after a few minutes unlocked the door saying nothing. I said thanks, with no reply.
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Ahmed AlJumely
The African American manger there availability need go off this location she’s unprofessional and she’s reduced refund my money for them mistake ! I did ordered 2 spicy chicken medium fries and she’s did extra fries when I went inside the store asked her I didn’t asked for 2 fries I just asked for one and I don’t need it you can take it and give my money back ! She’s told me oh we don’t do any refund her !! Really so i should pay to prefer I didn’t make it ! Long short story she’s take it and give me crispy chicken! Absolutely she’s unprofessional and shouldn’t be any Wendy’s location!
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Lori Witkop
I order an Apple Pecan Salad a few times a week from this restaruant. NEVER again. twice i’ve received it without the blue cheese. Today I got back to the office and there was two inches of water in my salad. When I went back with it they said “there’s nothing wrong iwth it, we just made it and had washed the lettuce”… I’ve never had that much water in my salad! I asked for a refund “We don’t give refunds”…The workers were RUDE and giving attitude! however, they made me another salad. I got to the office, and couldn’t stomach it so I threw it out! And why do they keep the lobby locked to where you are forced through the drive through?
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Steven
Food was nice and hot & fresh. Quicker at that time of day to skip the drive thru and go inside to order for take home.
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Grace
went threw the drive threw and ordered food . i was getting upset because the person taking my order kept saying ANYTHING ELSE -ANYTHING ELSE every single time i gave them a single thing. please have your employees wait til we say all set .
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Ralph Dobson
Stay away from location!!! just went at 3pm today the window girl was extremely rude ! She had an extremely frustrated/ rude tone , and when gave me the food she didn’t say a single word to me. Go to the Jefferson rd location around the corner!
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