Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.
Simple chain spot offering American diner fare & all-day breakfast, including signature waffles. Based on 963 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
1817 W Lucas St, Florence, SC 29501
Phone: (843) 667-0736
Website: https://locations.wafflehouse.com/florence-sc-288
Hours
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
Menu
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Reviews
Eddy Prieto
I would give it NO STARS if it had been possible.
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Yvette Marion
If I could rate no stars I would. This was the worst service ever. Our server had taken our order. She had someone else I believe she was training to bring our silverware and drinks. We had to ask for cream and a spoon. Our food wasn’t given to us all at once. A plate of eggs for 1 person a side of bacon for the other person but no waffles. I received what I had ordered minus my sausage in which I had to ask for. I noticed there is no organization whatsoever. How can a cook send out food like that. As a waitress you should know to serve your guest all there food at once not in increments. The first and last time I ever visit this location. Sorry no tip from me. I shouldn’t of even have to pay. That meal should have been on the house as a good manager would have done.
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Papillion Remonte
Traveling with my 86 y/o mother with cancer. A rare outing since we have to be careful of germs. We stopped here after a 4 1/2 hour trip from Gray,GA where our Waffle House rocks!! At 9pm on Sunday night we were glad to see it wasn’t crowded so we could go in safely. Tee told us we could not sit on the empty side, but had to sit where there was only one booth where all the other customers were. I said we needed social distancing. She replied,”I’m only working over there!” Since it was late and other restaurants were closed, we got our food to go. I neglected to check it and after getting back to the hotel, discovered our orders were wrong. We were very disappointed! What we had tasted good. We were glad the cook wasn’t as lazy as Tee!
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Rolanda Staley
We stopped by this establishment for a late dinner/Early breakfast after leaving an evening celebration. We were seated promptly, but it took a while for a server to come and ask for our orders. Once we placed our orders, we had to wait another 30-40 minutes for our food. Once we got our food our orders we not thr best! My husband had a grilled sandwich, and the bread was burned. He sent it back only to be given another burned bread sandwich. I ordered the Texas bacon cheese steak sandwich and asked to add mushrooms and jalapeños . Only to receive a cheese steak sandwich with no bacon or jalapeños. My friend ordered pork chops with cheese and mushrooms. When she got her there was no cheese…the server said I got you…and proceeded to walk back into the kitchen and come out with two slices on cheese in his hand and attempt to hand it to my friend. We had to tell him that she wanted the cheese melted on the pork chops. He took the plate away and never came back! We watched as he looked as if he was taking money out of the register…put his backpack on his back and put his ticket book down and walked out. Another came over about 10 minutes later to apologize and try to get our orders together. Interesting night to say the least.
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Annie Depressant
The servers and cooks need some serious retraining. I have not been to this location in years and decided to come in a couple times recently. This Waffle House used to be one of the best. The employees would greet you by name if they knew it, kept the restaurant clean, and the food was cooked with passion. Not anymore. You have employees who don’t greet you, blast music at night, get your order wrong, incorrectly price tickets, and act like you’re a nuisance to serve. I understand it’s probably because they’re underpaid, understaffed, and overworked. But the least they could do is the bare minimum of the job. The manager has a horrible attitude towards customers and employees too.
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Papillion Remonte
When we tried to sit away from the crowd, waitress Tee said my 86 y/o mother and I had to sit with them. I said we needed social distancing, and she replied, ” I’m only working on that side!” and walked away. My mother has cancer and needs to avoid germs as much as possible. We got the order to go only to discover both of our orders were wrong after getting back to the hotel.
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Donette Marshall
Customer service was horrible! Server had a nasty attitude, none of the seating was cleaned and when I requested for the table to be cleaned the server wiped it having food fly on us. Very unprofessional! She was coughing in her hands meanwhile dealing with a dirty mop and not once performed hand hygiene before return to us! No way I could have sat there so I walked out. I do not recommend eating at this establishment until they have an overhaul in staff and cleanliness.
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kirkpatrick young
Hands down, it’s the worst Waffle House I’ve ever been. Everything was off…. Food, staffing and the cleanliness of the place. They bring their issues from home and just talk about it, instead of doing their job. They look at you like you’re from a different planet if you’re coming from out of state. Backwoods people!!
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Kelly J Rainwater
By far the best Waffle House in Florence.
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Denise Strickland
When my family came in no one said anything we just stood there waiting for an employee to direct us to a table which there were three empty booths available with no one waiting before us. A waitress proceeded to clean off seats at the counter while still ignoring us. When we decided to sit at one on the booths after waiting 20 minutes hear comes a waitress yelling saying you can’t sit there because I have to sterile everything and i said well no one acknowledged us so we took it upon ourselves to seat ourselves. The waitress stated that she thought that we were going to sit at the counter and I said you never asked us where we wanted to sit. She had a very hostile attitude and her uniform top was filthy. And to make things worse a lady OD at the counter and the paramedics were there all the while a man went in the bathroom washing his body up in the sink with the door open. I ate the last year with no problem but never again.
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