Based on 152 reviews, the restaurant has received a rating of 4.1 stars. Price
Address:
2675 100th St, Urbandale, IA 50322
Phone: (515) 278-1299
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Reviews
ryan Stensrud
Slow on getting drinks out. That should be first and most important part of the meal. When drinks are on table it can take load off of the kitchen, this is somthing they need to learn.
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Mary Koder
Never had been there. Girls night out with my 2 daughters. Arrived there at a good time , great service by Cassidy. Great food.
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Matt Allen
I read the reviews before visiting. So I kinda expected a wait. But figured it may have been an isolated issue. We were promptly seated, and the waitress was very nice. We put our orders In and our dink came right away. However our food took almost an hour. I was so close to leaving. I had noticed a guy at the bar picking up a large order. So figured they were swamped in the kitchen. Shortly the waitress came over and apologized for the delay. I understood that she had no control of the kitchen. So I believe they need to get their systems in place to fully succeed. The food was decent but nothing to write home about. I hope they learn and grow. But it may be a while till I return.
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JoAnn Roberts
You can’t find a better place to take the family. Very family friendly and in fact the Owner Dan makes you feel like you’re a part of his. The food is superb. When your plates are brought to the table it’s most surprising due to the pure excellence that it is. You must try.
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Jennifer May
I was extremely pleased with the service and quality of food. Not only was there a wide variety of entrees, there were many choices of beverages at the bar. The restrooms were clean and the hostess easily accommodated our large family. Many TV’s were visible to view our favorite games. I was very pleased and will definitely return to Villaggio Urbandale.
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Marty Henderson
I was here for a birthday party, and service took over an hour to get salad and drinks, and another 30 to get entrees. The server herself was inattentive, but did seem overwhelmed. The gentleman introduced as Dan, the owner, didn’t support his server at all. When we issued a complaint, he said he would take care of it, and more time passed. We eventually saw him sitting down at another table with a couple of patrons who had been there a while. Our food was average. If it had been timely and our service better, it would have been a good, solid meal. However, Dan’s fix was to merely offer us appetizers next time we go in – I gave my card away because there is no way I am going back with an owner that doesn’t care to support overwhelmed staff in front or back of house.
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Michael Ha
I have to challenge any of these positive reviews of this establishment. I rarely leave reviews but I feel incredibly compelled due to one of the most awful experiences of my recent memory – thanks Villagio!
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Jim Asbille
Horrible experience. It was incredibly slow, they had to redo our pizza once and then they gave us someone else’s pizza. I hope they enjoyed my pizza because I did not get my vegetarian pizza so no pizza for me. They seemed overwhelmed but they weren’t that busy. Never again.
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Greg Weldon
Food was good. Service was very slow. There were only 1 table of 2 plus my table of 4 and 3 at the bar drinking. We were there 2 hours.
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Jeff Eastvold
Had a really great meal with the family. Service was perfect and the food was really good. The pizza is loaded with topping and you will need a fork to eat it. This is a real family run place
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