Chinese take-out classics are offered up in a casual but white-tablecloth space with a full bar. Based on 83 reviews, the restaurant has received a rating of 3.8 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
18 S NW Hwy #100, Park Ridge, IL 60068
Phone: (847) 825-0825
Website: http://www.eatvenus.com/
Hours
| Sunday | 1:30–9 PM |
| Monday
(Labor Day)
|
11:30 AM–2:30 PM, 4–9 PM
Hours might differ
|
| Tuesday | 11:30 AM–2:30 PM, 4–9 PM |
| Wednesday | 11:30 AM–2:30 PM, 4–9 PM |
| Thursday | 11:30 AM–2:30 PM, 4–9 PM |
| Friday | 11:30 AM–2:30 PM, 4–10 PM |
| Saturday | 1:30–10 PM |
Reviews
Michal Laszcz
Good service, very fast delivery. Truly small portions for the price. A 15% upcharge for “seasonal ingredient shortage.” The quality of the food was not to our parties liking, quite sub par. Pleased with the experience, dissatisfied with the cost compared to quantity and the quality of the food. Would not recommend.
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C M
I’ve passed this place many times since it opened, and after all these years, finally tried it. The entrees we had were very good quite honestly. But I do have some constructive criticism. I’m not a fan of their attempt to create there own sweet and sour sauce for the eggrolls. It was thinly watered down, and quite honestly tasted like canned pineapple juice, with a slight tin can taste to it. I would prefer the traditional thicker sweet and sour/duck sauce. The eggrolls too, although not bad, are too small and not worth the $4.95 price, especially with that sweet and sour sauce they have. I also was not a fan of the vinegar used for the pot stickers. It was ice cold (literally). The service could also be improved. Not that it was bad, but because there is only one person on the floor acting as hostess, server, taking phone orders, and taking care of pick up orders. Not that I wanted to rush through dinner, but we were there for almost 2 hrs for 2 entrees and 2 appetizers and there were only 6 diners, incl ourselves in the entire restaurant. The problem is, that the takeout customers are monopolizing the time of the only person working the floor, and it was the weekend. I guess you can say, the entrees were at least worth the wait. Hire at least one other person, and ditch the condiments for better ones, and this place has even greater potential – IMHO.
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Atul Karkhanis
I would’ve given 0 stars if I could. At one point (many years ago) this was one of our favorite places. Over time the food quality has become very mediocre and inconsistent. Since the food is so bland I asked for hot sauce and they said they will charge me 50 cents for a small container. When my wife called and asked about the charge the lady on the phone was very rude and kept on saying it’s the policy she made and would not let her talk to anyone else. Then she hung up on her. Terrible customer service and bad attitude. I was also charged more than what the menu said. The food is so overpriced. I hope the owner pays attention to all the reviews and shapes up his business attitude and gets employees who can
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OEM KING
Used to eat here quite often. On our recent order the order was totally wrong and the owner or person that answered the phone declined to help in any way. We told them we just wanted the order corrected and she said cook made everything per our order which was a lie.
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Eric Schwab
I love this place! One of the only places where you can find a diverse menu with real Szechuan dishes in the area. I love the Szechuan tofu, Kung pao chicken, and Moo shu pork. The food and service are fantastic. Disregard and do not listen to the the negative reviews: almost all of the negative reviews are from prejudiced people discriminating against the owners for their direct way of speaking.
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Hubert Szmajda
Worst customer service. I just came from the airport and ordered food, restaurant prepared only have of the order and I had to order again and wait. When I arrived home I realized that I received wrong food. I did call them that I have received wrong order they told me that I have to bring them original order and they will swap it. I asked them to deliver it and they said they won’t do it. I have ordered from this place for over 12 years. Is this customer service that I should receive? It is 2nd time that there was a similar issue. About a year ago they did extra spicy food that my 4 and 7 year old kids could not eat. We always order “NOT SPICE” and hot sauce on the side ($0.50ea). Also the portion of the plate are always different, you never know what you’ll receive.
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Mark Harris
Venus is consistently good. We love the Szechuan chicken and green beans. Solid egg rolls too. Easy quick ordering, always hits the spot.
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Frank Liquori
This place has definitely lost its touch. I used to love this place!!! Last three orders were very disappointing!
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Ron Widomski
Have been going to Venus for many years especially while living in Park Ridge. Meals that are always spot on.
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Rachel Johnson
Best fried rice I’ve had in a while. Mai Tai was awesome. Have not been disappointed by anything ordered so far. The veggie egg rolls are out of this world. Worth eating in the resturant for food to taste even better but take out is delicious too.
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