Tropical Grille is a fast casual dinning concept founded in Greenville SC in 2010, our goal is to provide our guest with an exception service experience and flavors that will keep them wanting more. Our food is cooked fresh daily using only the freshest ingredients and spices. Many of our flavors and recipes are influenced by our Cuban roots.
Based on 533 reviews, the restaurant has received a rating of 4.1 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2440 Reidville Rd, Spartanburg, SC 29301
Phone: (864) 804-6479
Hours
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
Photo Gallery
Reviews
CATHRINE MADDALONI-SMITH
First time here. Service was great. Food was fast. And I couldn’t believe how much chicken was on my salad. We would definitely go back.
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D
The worst experience ever! The quality of the food was terrible, most of it anyway. We ordered kids chicken tenders & fries (this was fine), regular vegetarian bowl (this was fine) and 2 south of the border bowls (regular and large, they were trash). The chicken was cold in both of the bowls, I know it’s kept in a warmer but there is no way that the chicken was at the correct hot holding temperature that is safe for consumption. They remade the 2 bowls for us even though I was apprehensive about it. They fixed the bowls and took it to the back to add “fresh” chicken I guess. The chicken was probably placed in a microwave because it came hot but also dry and chewy. At this point we gave up! We did not eat the second bowls and threw everything away. At least my kids enjoyed their food. Also worth mentioning, Jalapeño sauce dispenser did not work. The bathrooms were not clean, had no soap or toilet paper on the rolls in one of the stalls even though on the door it said that the bathroom was checked by an employee and everything was good. My husband had to get me soap from the men’s room so that I could wash my hands. That should have been our sign to leave right then an there. We normally go to the Pelham road location so I know what the quality of food should be like and this was not it!
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Justin
First time at this location, Lady was nice but paid $15 for roasted pork bowl and this is the amount of meat they gave me just looks like rice and beans . barely any meat half of its skin compared to Greenville locations which hooks you up .
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Ax M
Rice was hard and undercooked, chicken was chewy, the whole plate looked like it was thrown around when I opened it. Quicker service than usual but mauldin and greenville have better quality than the spartanburg location by far.
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Kay Burgess
I use drive through I order my food. The young lady at the window wasn’t that friendly. The food look good didn’t have hardly no seasons on it . They only gave me corner piece of bread. When she gave my food . She just said here you go not thank you or see next time. I tell you customer service sure is not good as it use to be.
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Rusbelina Lack
Food is great for the price, the drive thru is an excellent idea poorly executed. They don’t let you put an order on a delivery app and just get it there. Makes the drive thru slow and long.
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Keith Evans
I dig the Tropical Grille and my first experience was like getting high, It’ll never be as good. When the chicken bowls are hot and fresh it’s Nirvana. When it’s not fresh and hot I feel like I got cheated outta my high. They gotta improve on the black beans! There’s room to grow and there are 2 voluptuous women on your staff that makes customers want to come back, the other one…meh! I keep trying to time fresh and hot, but it’s hit or miss, oh and did I say that your Greek sauce will give you an overdose, it’s that good! The woman loves their sandwiches and that says a lot, because she’s not the best sandwich maker. I’ll continue to go from time to time, but if they get it together they could definitely triple their sales.
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Melvin Leland
Decided to go through the drive thru because the space was not inviting. We order a vegetarian entree and as we were ordering the person in the drive thru was rude and short over the speaker. We pulled up and my partner handed her the money, which she snatched, then she popped back out and dropped it into his hands and slammed the window. It took a while for the order to be filled. When we finally opened the box it was a mix of slop just tossed into the box. NEVER again.
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David Berry
This place has not been open to long, so the inside is still new and the outside looks good. They have a pretty good selection of food. The menus are not at the counter, they are on the wall right before you get to the ordering area.
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Sophia Bourgeois
I will say it delicious food. And nice atmosphere.
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