Local chain serving traditional, deep-dish & thin-crust pizzas, plus pasta, in a relaxed setting. Based on 512 reviews, the restaurant has received a rating of 3.6 stars. Price $$
Address:
2230 N University Pkwy, Provo, UT 84604
Phone: (801) 812-0200
Website: http://pizzafactoryut.com/
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Reviews
Jacob Flores
This was a great night out with a big group. Our server was incredibly friendly and prompt. The barbecue chicken pizza was delicious. The bread twists are a must. They are ready to accommodate big groups. You can usually find good deal for families as well.
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Charity Leber
So, I’ve had positive experiences with Pizza Factory in the past, but last night was not one of those experiences.
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Jacob Player
This place had some great food. When we came in nobody was there to seat us and they only showed up when the bell rang for us leaving to see if we had come in the wrong entrance or something. Awkwardness aside, after that the wait staff was attentive and the food was great. We did the meal for two option and then substituted the pizza for the “jerry”. The cheese was delicious and gooey and all of their bread, breadsticks and crust included, had an inspiring fresh bread taste that was hard to beat. The only downside was that subbing in the Jerry specialty cost a solid $6-7 upcharge from a two topping pizza option, which honestly still feels pretty steep and definitely undercut the meal for two cost-effectiveness.
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Nathan Day
The salad bar was not sanitary. The salad dressing that was labeled as blue cheese was definitely not. It wasn’t just labeled wrong, its flavor was undefinable. The pizza was overpriced, but okay. The best part of the pizza was the mozzerella and the chicken, both of which were high quality. The service was friendly, but slow. I would not return.
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Tayler Somerville
When we walked in, the front entrance looked barren. There were two in front of us who looked like they’d been sitting there for a while with no service. The staff seemed more interested in their conversations than good service. The service was average the rest of the night (friendly but only 1 check in and no refill). But the bread sticks were fantastic and the pizza was good. The cheesecake was average. Overall it was a good visit. But maybe we will try another place next time.
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Degan Kettles
The bread twists on a stick are fantastic and the pizza is fairly good. The root beer is great. It is great to come here with a coupon for the family deal. That being said, the place feels kind of deserted and dilapidated. Not a lot of customers. Don’t know how they are staying in business.
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Kaden Norman
Service was excellent, McKinley was our server she was awesome! Pizza was extremely filling and delicious. I really also liked the twisty breadstick things too.
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Celeste J.
I feel like this place has completely gone downhill. My chicken caesar salad had more tomatoes, croutons and the stem parts of the romaine then the greener parts of the leaf’s. So disappointing. I will not be giving them my business anymore.
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Robert Tyler
Terrible service, the Alfredo sauce was so bland, and the the food portions looked small, and the way the food was presented looked waitresses were eating the food or had but I wouldn’t be surprised because they were so fat! The staff was very unprofessional. And there was trash on the floor. Waited 20 minutes to get the check, and it wasn’t even busy. Terrible terrible terrible terrible.
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Lisa Lisa MC
The pizza is good, pasta as well, the star of the show is the amazing salad bar. You can choose 1 time thru or unlimited . The breadsticks are delicious ! Sometimes the staff is nice & “on it”,and sometimes they are slow, and not nice. The food is good‼️
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