The Palace Indian Restaurant & Banquet Halls Menu – Norcross, GA

Type : Restaurant

Location : Norcross, GA

Indian fare is the focus of this eatery with a lunch buffet, several vegetarian items & a bar. Based on 22 reviews, the restaurant has received a rating of 3.1 stars. Price $$$

The Palace Indian Restaurant & Banquet Halls 30092

Address:
6131 Peachtree Pkwy, Norcross, GA 30092

Phone: (770) 840-7770

Website:

Reviews

S Raj
This was an ok buffet of Indian food. Had gone there regularly for many years. The latina waiters and the main short waiter was always nice to me and mom and went out of the way to serve us. I gave it a 5 for that. I would always supertip the latina waiters. For the price, the buffet was ok. Sometimes would get biryani and dosa in the buffet. I went the week they closed. I was told there were new buyers for the whole section who wanted to tear down everything and build new shops – which did happen in a few months.

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Scott Whitfield
Interesting – I see several other reviews stating that the customer service was lacking. I have never had a poor experience and in fact was about to tout their service as above average. Clearly, they are ganging up on serving me and leaving you guys waiting. I often have two or three staff stopping by to make sure things are good.

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Lavanya Palaparthy
By far the worst restaurant I have been to in Atlanta. Atlanta has over 90 Indian restaurants and we would have tried over 50% of them. Palace however would rate the worst in terms of service, ambience and overall food quality.

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Palak Jain
Never ever book a party hall at this place. One of the worst restaurant owner I have ever seen. She is very rude and worst customer service I have experienced. They close the party hall at 10:00 pm sharp and if you don’t leave by that time then they will start turning lights off on you, won’t give you enough time to pack up. If food is very salty or mild..no point of complaining because they won’t do anything. If waiter comes and take your empty plate and you get another plate, you will get charge again for one person. If you argue with her about that then owner will threat to call your friend or any of your guest (who she might know) to pay for the bill.

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Prakash Reddy
The food was horrible at the best , we went out for Lunch Buffet on a Sunday afternoon 3 weeks back and it was the most horrible food that i have ever tasted. Felt like they opened some frozen packets and added oil and colour. it was too oily and paneer tikka masala and chicken tikka masala was bright red. Don’t know why adding this much oil and colour, maybe to hide something, thats what i felt. Our weekend buffet was completely messed up. Don’t bother to go there to eat indian food

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Kumar Singh Shwetabh
One of the worst place to dine when it comes to the customer service. I have faced it multiple times. The waiters are rude, do not talk politely and will ensure to make you feel as if they are doing you a favour by taking order and serving food. They will keep the “OPEN” lights on till 11:00 PM but if you checkin they will tell you that the kitchen is closed or will ask you to give a to-go order and will then come back and tell you that kitchens are already closed. This has happened to me multiple times including today. Don’t get me wrong, food is really good here but its not only food that counts. You need to make sure your customers are comfortable also. I am never ever going to recommend this place to any of my friends now onwards.

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Dip Das
Good restaurant ONLY b/c they have a nice banquet hall for events with 100+. The food was good and presentation of the food was also good.

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Paul Coffey
The best Indian around, at least for the lunch buffet. Not the best service but the food is great and fresh. Three different chicken curries (drum sticks) tandori chicken, the best I’ve had anywhere, and a great selection of vegetables. The price is a bit high, $11, but well worth it.

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nirmal patel
The food is great but the service and the restaurant need an upgrade. The customer service was meh and we had a squeaky table that took away from the dinning experience. But if you are looking for a quick buffet or a lunch take away then stop by. The food is and the price are both reasonable.

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Varun Yadav
The restaurant is good, food tastes food- but their customer service SUCKS big time. I am not saying this based on 1 visit, but I have visited them many times and have always felt that their customer service is worst of all other places. Few weeks ago, we went there for dinner- group of 5. Their timings is till 10 PM- which means that their last order will be taken at 10. We ordered our dinner at approx9.30. The guy came to our table at about 9.45 (he barely just bought what we ordered as dinner) asking for last order !! I thought that since 10 is closing time, so no big deal. We told him that we will have some tea at the end of dinner. He brought out tea at 9.55 and by 10:05 he shutoff most of the lights and straightaway asked us to leave…. I was thinking What the Hell. We are still in the middle of our food/tea, how could he straightaway ask us to leave. It’s not like we were drinking alcohol and planned to sit there the entire night. It was just 5 minutes after 10- commeon !!

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