Family-owned chain selling ready-to-serve smoked hams, plus turkeys, roasts, side dishes & desserts. Based on 351 reviews, the restaurant has received a rating of 4.1 stars. Price $$
✔️ Takeout ✔️ No-contact delivery
Address:
9385 SW 40th St, Miami, FL 33165
Phone: (305) 227-0202
Social Profile:
Hours
Saturday | 10 AM–6 PM |
Sunday | Closed |
Monday
(Labor Day)
|
10 AM–4 PM
Holiday hours
|
Tuesday | 9:30 AM–6:30 PM |
Wednesday | 9:30 AM–6:30 PM |
Thursday | 9:30 AM–6:30 PM |
Friday | 9:30 AM–6:30 PM |
Photo Gallery
Reviews
Elizabeth Morales
I gave it “no stars”. The following pictures reflect how I spent my day before thanksgiving after I prepaid online. 3 1/2 hours waiting to then find out that what I prepaid for was not available. “Absolutely horrible.” A customer passed out in line and rescue had to be contacted. The orders that were prepaid were not ready. They should have set up orders ahead of time in bags according to the order numbers assigned online. This way the items purchased would have been ready to just hand out to customers ahead of time. Staff could have used the appointment times selected by the customers and made things easier for the customers and themselves.
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Yadira
– Pre-paid, pre-ordered, with a scheduled time and date. Way in advance. Had to wait 3+ hours in line.
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Ulises Vazquez
Do not order from these people on Thanksgiving!!
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Treebee
Purchased for years in NJ and NYC, was great. We have purchased in Miami for the last three and we are officially done. The quality of honey baked ham in Miami during the holidays is not reflective of what you get elsewhere. The ham we had today was a huge disappointment. There was no glaze, just powder on top. With pooling, flavorless water in the bottom of the foil. The ham was not even cut a third of the way. Never again will we spend money there.
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Victor Labrada
I placed an order online to pay for when I arrived at the store. After waiting 40 minutes in line, security came out to say that they would only be fulfilling paid orders, and sent everyone else home, close to 60 people. What a horribly run place. They do not deserve your business.
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Joe Biscaha | Miami Realtor
I recently purchased a HoneyBaked Ham for the holidays and was extremely impressed with the entire process. Not only was the ham and turkey delicious, but the buy online pickup in store process was quick and easy. I was able to place my order on the website and then simply stop by the store to pick it up at my convenience.
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PJManfredi
I’d give zero stars is it would let me. I placed an online order 5 days ago for a Thanksgiving work lunch we were holding today. I received an e-mail confirmation with an order number, confirmation of amount to be charged to my credit card and a note saying it may be delivered as much as 20 minutes ahead of the scheduled delivery time (noon). Noon came and went, no delivery. Waited 15 minutes before reaching out to the store. Automated answering with options, pressed for catering orders. After literally 30 minutes, someone answered. I explained the issue and they asked to put me on hold. The phone immediately disconnected. Called back and it rang busy, called again and back on eternal hold. Called the number on main company website for customer service. After 20 minutes on hold, a representative answered, but was unable to pull up my order since it was placed online. She apologized but referred me back to the store. She did fill out a customer concern form and advised someone would call. Still waiting. Have had no issues with the Ft. Lauderdale store placing catering orders in the past. However, the Miami store seems like they don’t have their act together. VERY Disappointed! I understand this is a busy time of the year, however, a simple phone call to say you couldn’t honor the order or there was an issue would have been the professional thing to do. Instead, just ignore your customers…not nice!
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Joaquin Ramos Jr
Poor planning regarding Thanksgiving eve pickup. They were not prepared for those that ordered ahead and did not have inventory available.
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Matilde DeJesus
I have never been to Honey Baked Ham Because I always thought it was just for ham for special occasions. But I was so wrong. They have lunch items that are AMAZING!! Their potato salad is delicious and the sandwich I got today was even better. I will be returning in a heart beat. Also Nadia was amazing helping me with what sandwich I wanted and the bone in ham I got. Great service and even better taste.
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Tamara Tovar
I’m not going to rate their ham because they are the best but their pick up process is out of this world. I waited for more than 2 hours, one of them was under the sun at 3pm. One lady fainted in front of us and no one from this place came to help her. No water was provided for people waiting at 80 degrees. Can Honey Baked Ham Company do something different in the future? Please show some respect for all these customers who support your business.
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