Based on 141 reviews, the restaurant has received a rating of 3.5 stars. Price $$
Address:
2261 Kiesel Ave, Ogden, UT 84401
Phone: (801) 627-4992
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Reviews
Eveline Peña
We come every other Sunday night to bowl and every single time it’s the same thing. 15+ minutes to even get helped and order another 30+ minutes to get our food. The employees always look miserable especially the cooks I’ve sat there waiting on my food and I’ve seen them come in and out like they want to die and are in pain or something. They all look so sad and depressed. So not the vibe we trying to get will going out for game night with the family. I never had an issue with there food besides the wait till last night. I ordered 12 mild traditional wings and they we’re completely tasteless but buy the time they brought us our food our game was almost over so I did t even bother to try and get it fixed cuz I’d be there for another hour. So I just threw them away.
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Courtney Kendall
I really liked the atmosphere of this restaurant. It had an amazing view of the mountains as well as had a ton of pool tables and comfortable booths. The service was top notch. I was really impressed. The food, thanks to Local Influencer, was a free meal, and that was unfortunately the worst part about my experience. I do think it was due to be a one topping pizza instead of their specialty pizzas though. The pepperoni Pizza had a weird sauce. It wasn’t bad but it wasn’t great either. But I would certainly try this place again because the service was amazing. And their specialty pizzas looked really good. Overall, I enjoyed my time at Tailgaters Grill.
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Kyle McDermott
This was quite the interesting experience. First of all it was Friday night at 6 pm. We were the only people there. So you’d expect great quick service right? Wrong! Instead of seating us all the waitresses were just chatting away. We sat ourselves. Nobody came to take our order. We went and found our own menus. The menu literally has three options. It’s not really a restaurant but like bowling food. For some reason I didn’t even get any fries with my burger. And luckily for me it was nicely overpriced haha. Won’t be coming back here ever again.
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Kryss S.
Very poor management and customer service. We went in at 11:20 pm to play pool. Walked in and there were 3 women at the bar. We said we wanted to play a game of pool and she said that they were closed. We told her the door and online hours said midnight. She said that they stop serving drinks and customers 1 hour before fat cats closes (they close at 1 am) so we told her that would be midnight and so then she stammered and said well we rent the tables by the hour and we don’t have an hour to play and I said that is fine we will just pay for the hour and only play for 30 min. She said no. I said what is the difference with us getting there 20 min before and paying for the hour and getting the full hour besides her going home earlier? She shrugged her shoulders. I asked for a manager and she said she was the manager (mariam) and I asked who her boss was and she said corporate and feel free to contact them. We stayed to play air hockey and watched 4 more people try to open the doors and they were locked after we left. I took a picture of their door and screen shot it to show that we were there at the time I said. After reading all of the poor reviews this past month, I should have known not to even come here. I hope “corporate” actually pays attention to all the poor customer service reviews and acts on it quickly!
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Alexandra Holdeman
Small portion sizes for the price. And for how premade everything is, it took quite some time to get the food. Pool is on the expensive side. Especially for the poor felt ans sticks. Tables are really close together and those that bring babies may get a stick to their head. Just a warning. No segregation between tables to eat and tables to play. It’s a glorified family bar pretty much. Music was good. Sucks, they are the only pool tables in town without going to a bar.
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Tiffany S
Went here on a Saturday, walked in and stood by the please wait to be seated sign. After 15 minutes, a waitress came out and said they were too short staffed to serve us. Then the manager came over and said even though we can’t serve you, you can still get food from the quick window. It’s a very limited menu for the people bowling. I said, no thanks, I wanted to sit and enjoy a meal with my family. She shrugged her shoulders and locked the doors behind us.
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Krista Cae Mortenson-McBee
Took a group of people who have disabilities to bowl. Many of them ordered from here. Food was GREAT! Cheese fries were the bomb and more than one could eat. Service was fast and they brought it to the tables where we were bowling.
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Damian McLendon
I had come here quite a bit before and loved it. But management or something has changed since last I came here. We waited for about 10 minutes to be seated, then the waitress seemed distant, as if she didn’t want to help us out. When we sat down she was very short about the questions we had, and when she left to bring us our drinks we could hear a lot of profanities coming from the radio overhead(and I thought this was a restaurant, not a bar). There were kids sitting at the bar, right next to people ordering drinks, and no bartender up there or even near it the whole time. Overall bad experience and it’s put me off from coming here ever again, which is a damn shame.
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Aaron Wright
Loved taking my family here but they changed the menu to only have 3 combo meals 8 appetizers and pizza with no other options and no kids meal at all! I have a 3year old that had to have an adult meal and was not impressed. I also spent 30 bucks on 2 pitchers of beer this place is not worth it anymore
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Derah VanAlfen
Being a former restaurant manager, I would be absolutely embarrassed to represent an establishment such as this. The service is always horrible, servers not caring about their tables or what they need. They have changed their entire menu which isn’t a bad thing, but now everything is served in cardboard containers, dipping sauces in little pre packaged cups, guests coming in and having to ask to be helped, all staff outside at a time smoking, our table was not even cleaned off before they rudely told us to “sit down, and there’s a menu on the table.” (Which obviously was left over from the last guest.) multiple things that contribute to this place becoming more and more tacky. I used to love this place and their food but after my last visit I won’t be returning. They need someone who knows what they’re doing to be in charge. I could have a better experience at a Denny’s. And that’s saying something
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