Counter-serve Mexican chain offering tacos, burritos & quesadillas plus a serve-yourself salsa bar. Based on 489 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3700 Eldorado Pkwy, McKinney, TX 75070
Phone: (972) 587-9806
Hours
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–9:30 PM |
| Saturday | 10:30 AM–9:30 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
Menu
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Menu Photos
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Reviews
Rachel Bobo
I don’t usually feel the need to leave reviews for fast food places unless I have an awful experience. However, I see so many negative reviews for the location that I didn’t experience. It seems like most of the issues are at peak times (these workers are only human and make mistakes. I know I did) or near closing time (they’re probably closing the kitchen and getting ready to go home before you pull up, so I understand them being grumpy.) put yourself in their shoes in both situations before you go off on a rant on google.
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No Yes
Came thru drive thru, worker was wearing an Easy-E T-shirt (seems inappropriate for working with the general public, in my opinion, especially women)! The worker asked me to pull around after placing my order. There was no one behind me waiting. I’ve been asked several times to pull around after placing my order at the drive-through, and was told by a former employee that this helps them keep their drive through processing times low so this store can be number one in drive through speed. This seems very unethical, inappropriate and wrong to ask customers to work harder to come to this business and make the employees look faster than they really are. Very, very disappointed in this Taco Bueno that we’ve been coming to for 20 years now and am considering not going back.
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Leanna Wilhite
Terrible location. They turn off the lights well before closing time. I’d say this has happened to me at least 5 times. Getting your food takes forever even if there is no one in the drive through. I avoid coming to this location as much as possible but unfortunately it’s the closest one to my house. This photo was taken 20 mins before they actually closed and shows that the lights for their menu is already turned off and they have their open sign turned off as well. I wish management would take care of these problems so that we can frequent this location without so much trouble…
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Kristy Rooney
Bueno is definitely slacking in the customer service department. Just waited 30 minutes in the drive thru line with only 2 cars ahead of me and only ordered two burritos. Ridiculous!
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Earthmeets Air
Where do I begin? I usually have a good experience at Taco Bueno but I had the worst experience at this location on 9/13/21. I went through the drive-thru, only to find out after I left that my food was wrong. I got the taco platter and they failed to put sour cream and guacamole on it. Also the tacos were majorly skimped out on toppings. The beans tasted like 2 handfuls of salt had been dumped on them. My food was completely slopped into the bag- there was sauce in the bag AND on the outside of the bag. When I asked the cashier to change it out, I found out after I got back to the car that she had changed it out for another one that also had sauce dripping on the outside. Also when I came back in to let the cashier know that my order was wrong earlier, she went to the back and told the girl back there and the girl had a major attitude and was like “what did she order” in a high pitch offended voice. The cashier was just doing her job- there is no need for an employee to talk to another employee like that- especially in front of customers. Oh btw, forgot to mention that one of the doors was locked-why? I don’t know because it was only 6:30 pm. The cashier was nice, but that’s the most positive thing I can say about my experience.
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Denise Compton
I ordered the beef chilada platter and the tortillas were so tuff that I couldn’t cut them especially since I didn’t get any flatware to eat it with and no salsa for my chips.
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Dave King
This location has gotten bad. Employees are wearing plain clothes with profanity. No smiles. No salsa. No cleaning. Taco No Bueno!
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Jason Stevens
Super slow. Got my order wrong. Was only car in drive through. Guy had my food in his hand told me to pull around to front of store. He walked it out to me while on cell phone. Guess he needed a reason to go outside.
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Patricia Morado
They dare to charge $7 for this mess!! This supposed to be a taco salad bowl. Not something broken in pieces.
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The W’s
This location is AWFUL! Went through the drive thru 30 minutes before closing and they came to take my order. Went inside and they said they were out of food. Before I even tried to order.
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