Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. Based on 230 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
34815 Pacific Hwy S Suite 200, Federal Way, WA 98003
Phone: (253) 874-8856
Hours
Thursday | 9 AM–8 PM |
Friday | 9 AM–8 PM |
Saturday | 9 AM–8 PM |
Sunday | 9 AM–8 PM |
Monday | 9 AM–8 PM |
Tuesday | 9 AM–8 PM |
Wednesday | 9 AM–8 PM |
Menu
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Photo Gallery
Reviews
Mark Harrison
Sandwich was good and the employee was friendly, but after ordering the Sandwich, the employee refused to accept a valid Subway coupon stating that her manager does not allow her to accept coupons. I looked around the restaurant inside and out, but nowhere was it posted that coupons are not accepted. Getting coupons from Subway and then going to a Subway restaurant and not having them honored is very much a bait and switch.
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HannaH
Wasn’t bad. Most other shops have stale tasting bread, but this place seemed to have fresh bread and ingredients. The pricing was outrageous though.
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Charlotte Niewoehner
This Subway does not take the Subway coupons. The older lady working was a bit rude about it. There are no signs stating that they do not take the Subway coupons.
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Nika Reyes WA-FEDERAL WAY
Well, I didn’t even order anything. I tried to but Whitney, the woman helping me, was so impossibly rude I opted to take my business elsewhere. I wasn’t actually going to complain because I ended up deciding that maybe she was having a bad day. However, After getting back to my job and telling my coworkers about the incident we all 3 realized we had similar incidents with the same worker. Coworkers who now go out of their way to eat subway at the nearby stores rather than having more interactions with this woman. I can tell you now…whoever the owner is…this woman is costing you business. Would love to talk to customer service about the actual incident.
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Matthew “Buck” Buck
Subway only deserves 2-3 stars… The wonderful employee making my sandwiches was (is) amazing: hence 4 Stars.
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Brandon Crowe
Changed to 5 Stars because the owner took the time to reply to my rating. And I think that makes up for whatever had me come with the 4 stars in the first place. It seems like in todays busy world. Customer Service has vanished and I’m constantly approached, greeted, or served with an attitude. The nicer I am and the more polite I am, only gets even worse service. And this is a trend in every city and county here…. So thank you for being wise enough to see what people are saying and how they felt about coming into your Subway. Have a Great Day and Happy New Year
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Kirklyn Guidry
Lady refused to take my order because I didn’t have a mask on.. nobody literally was in the store and I was far away from her. I explained to her that everyone else let me come in with no problem and be very nice and polite. As soon as the lady gets to the counter it’s a problem. She was rude and not helpful at all. I explained I come here from time to time an never had a problem with that but I don’t have a mask at moment but I’ll bring one next time and she still wasn’t helpful. Why would y’all decline someone’s order and y’all barely have people come in to order in the first place. I suggest go to Walmart subway for everyone
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jeannie via
Never ordering here again. I ordered the Steak and Cheese. Really? Where was the meat? Looks like nothing on the photo. Amount of meat on there was a joke. You could not taste any meat. Got maybe two table spoons of it if you were lucky. Should have gone to the other Subway in Kent. At least you can see and taste the steak. As for the young lady working there she deserves the 5 stars all the way. Great service.
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Carol
Terrible service, older white lady was so racist toward me and my family for being ethnic. Got there and asked her for 5 sandwiches she was like “really FIVE sandwiches?” and sighed. She took almost 20 minutes to finish the sandwiches, whole time she was stingy with the food, asked for cucumbers and she only put TWO in one of the sandwiches so I asked her for more and her face expression was rude. She had my cousin write what sandwich was which even 3 of them were the same, at the end I asked her for the bathroom keys she said to wait even though my 4 year old brother was about to pee his pants. 15 minutes or so passed 3 customers later and she never gave me the key because she had to “look for it”, my little brother and I had to go somewhere else so that he could use the bathroom. I saw the rude attitude she had towards my family and I since we got there and the attitude she had towards other non-ethnic customers and it was completely opposite. Even after all the rudeness I kept saying please and thank you and even tipped her. No one should have this type of service when buying a product. This happened 12/23/2019 at 3:10pm.
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Skip Stocks
Food quality was consistent with what you’d expect from Subway.
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