Your local Helotes Subway® Restaurant, located at 12550 Leslie Road brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. Based on 86 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
12550 Leslie Rd, Helotes, TX 78023
Phone: (210) 695-5330
Website:
Hours
Wednesday |
9 AM–10 PM |
Thursday |
9:30 AM–10 PM |
Friday |
9 AM–10 PM |
Saturday |
9 AM–10 PM |
Sunday |
9 AM–10 PM |
Monday |
9 AM–10 PM |
Tuesday |
9 AM–10 PM |
Menu
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Reviews
Kenneth Brown
I typically don’t write reviews but this place is so horrible and there is really no other way to get through to them, not that this will either since I’m sure the owner and management couldn’t care less. This Subway has been horrible for years as far as customer service and being able to bake the bread correctly but they reached a new pinnacle of patheticness. The workers can’t even make sandwiches now. They put the sandwhich in the oven and it was in the oven while she made two other sandwhiches and no alarm ever went off. I thought that was weird but figured they must know what they’re doing, right. Well when I got home with my sandwhich I realized they gave me the wrong bread and it was never toasted although it was in the toaster for at least 3 to 5 minutes. They didn’t realize their toaster didn’t work as they were toasting it. How is that possible? Well, because they don’t care. Also, I had to make corrections while she was making it since she must have been reading the wrong sandwhich instructions. I called and told the supposed manager of the subway and he said OK. Did not offer my money back or anything. So. I hang up, calm down and go back to the Subway. I get my money back after requesting it but of course they were indifferent, didn’t care. Also, when I was paying for the sandwiches at the register I noticed a strong smell of feces. Not sure where that was coming from but it stank in there. This place has always had workers that seem like they don’t care about their job and a look on their face like they hate life or at least that job but seems to be a new level with this crew. The owner and management of this place are completely worthless. I definitely will never give this place another chance and would suggest everyone go to another subway. The best one in the area believe it or not is at the Valero off Shanefield rd.
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Chat Noir
Paid for my groceries then got in line for a quick lunch with my daughter. Stood there for about 5 to 10 minutes while the 2 young workers stocked and ignored us. I rang the bell finally even though they were aware we were waiting. They still ignored us. This was around noon , lunch time. More ppl got in line behind us , still the workers ignored the growing line. I thought how rude this was and worried about my ice cream, milk and frozen food getting hot, melting etc. . I stood there , pressed the bell again , the 2 young men “working ” kept chatting , ignoring the hungry line of customers. Finally after about 10 minutes , one came over and I thought he was gonna ask what we wanted but he was just cleaning . Like, really ?? I started to tell him our and he ignored me. I shut up and stared. Finally he asked what I wanted and he made it reluctantly.
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Suzanne Fluellen
Great experience! Sebastian, Dominic, and Eric were friendly and exceeded my expectations. The food was great – I recommend the oatmeal raisin cookie!
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NecroGod
Once again, I have gotten great service from Sebastian at this subway. The man has great customer service skills and makes the sandwiches really well done and not messy like the other subways I’ve been to. This is the only location I only eat at.
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Santiago U.
Awesome experience!! Sebastian took well care of me by preparing my food correctly and providing excellent customer service. This Subway location is definitely my favorite.
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John Kolar
I’ve never had a bad experience – or a bad sandwich – from this location. While I rarely shop at this Walmart, I do frequent this Subway, even if it’s a bit out of my way, because they always have the freshest bread and sandwich fixings. I do with they’d bring back the Pomegranate Limeade though. They stopped serving that when the stores opened up post-COVID.
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Adriana DeLoach
I rarely eat at Subway because I normally do not prefer sandwiches, but my nephew was ordering one so I stood in line. The employee handled my nephews sandwich, went to the back twice, wrapped his sandwich, took his payment at the register and handed him his cup. I was next. He asked what I wanted, I figured he will change his gloves for my order after “handling” the previous transaction….NO . I left after advising him of the reason. Handled the next transaction…same gloves.
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Mostafa Kashasha
Unfortunately, since they changed the stuff and every time I go to eat there I feel that the service and the food is really bad! The sandwich does not deserve this amount of money! Little portions, specially for tuna! Vegetables are not good! Trying to charge you extra doe anything without even mentioning that this is extra!
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Scott Guller
Went yesterday around 5pm, they were out of steak, pickles, and their cookies were hard and overcooked. 3rd time there with no steak. This Subway has been falling behind the typical Subway standard.
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Haze Dreamer_YT
Dominic is a outstanding individual he is hardworking and great customer service skills he is the reason I come back to this location
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