Your local Rainbow City Subway® Restaurant, located at 3504 Rainbow brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. Based on 65 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
3504 Rainbow Dr Suite A, Rainbow City, AL 35906
Phone: (256) 442-7825
Hours
| Thursday | 8 AM–9 PM |
| Friday | 8 AM–9 PM |
| Saturday | 8 AM–9 PM |
| Sunday | 8 AM–9 PM |
| Monday
(Labor Day)
|
8 AM–9 PM
Hours might differ
|
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
Menu
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Reviews
Badchopsuey
They have an employee who’s parked his van outside the business and is living in it. He has large dogs who bark at you as you walk in. The guy was covered sweat as he walked into work from his van…
Tangela Williams
I’ve been going to this Subway on 3504 Rainbow Dr Suite A, Rainbow City, AL 35906 for a year now and it has been a great place to eat until about a month or two ago. Their has been a young girl hired there name Leah or Lynn who has an unpleasant disposition that I’ve encountered with her the past few times I’ve been in there. I’ve tried to overlook her negative behavior and rude behavior being she is young and immature. However; entering the restaurant tonight about 8:20 she was sitting down at a table reading a book. My 12 year old son said are you’ll open her smart response was “Well yeah if we weren’t the door would be locked” with making this remark she was highly rude saying it. I told her she shouldn’t talk to children that way and especially not my son I would be reporting her to the manager. Upon entering the store she didn’t speak either Common courtesy entering a place one should speak and say Hey , Hello, or Welcome ..can I help you. Again, the past three to four times in there she hasn’t been pleasant at all. Along with that the store continues to have a shortage on food esp vegetables to put on a sandwich and give you an ample amount of meat & veggies. This store has had a high turn over of staff within the past three months and always short staffed; and management needs to work with employees on a continuum basis as interpersonal skills, professionalism, communication skills, amongst other workplace/ employee training. ( Please note that I didnt buy anything tonight due to her rudeness)
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David Cunningham
This place needs entirely new management. The current manager is rude, incompetent and sorely lacking in social skills. Today I ordered a 6 inch meatball sub and they only had two meatballs out of the required for meatballs necessary. After realizing the shortage, the worker told the manager about it And she proceeded to get some frozen meatballs out of the fridge and told me that it would take a 15 minute wait before they could finish the sandwich. There was no apology for the shortage or incompetence. When I asked if she could give me a discount if she sold me a meatball sandwich with only two meatballs, she rudely replied that she would get fired if she did that. There was absolutely no effort on her part to D escalate the situation and apologize for the inconvenience. I have dealt with this manager before and have noticed that she has a very abrasive way of dealing with both customers and her own employees with poisonous interactions with all apparently the owners either don’t know or don’t care about this incompetence, and it is a very poor reflection upon the subway corporation and its franchise system, I would recommend for all to stay away from this particular subway store. There are so many other nearby, fast food restaurants that I would recommend that are competent at what they do and have well mannered and polite service workers such as McDonald’s, KFC little Pruett’s and several others. Readers of this review should compare these comments to others and will easily see a pattern which has existed for many months.
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Agent Axolotl
Good but not anything special; I’ve been to better Subway’s, wait is always fairly long even if there isn’t any other customers. Only had one girl working. A little sparse on their toppings even if you get a veggie sandwich. Honestly a little pricey but that is with every Subway. Store is always fairly clean though and other than the long wait the staff is always polite and helpful. Still tasty though!
Ivy Roberts
It’s 12:06pm on a Monday and I hadn’t even gotten both feet in the door and a woman behind the counter is screaming “WE’RE CLOSED” over and over again as if she’s afraid for her life and I just came barreling through in a tank and shattered the glass door. It was humiliating
Eric justice
Skimpiest sandwich I’ve ever had made. Had to get extra veggies to make up for the lack of rotisserie chicken. Precut in the white tray and I’ve never seen any subway have that little. Service was also lacking.
Dimika Bozeman
I swear if I good give a lower review I would. Sent my husband to get us a couple of subs. I know that a meatball marinara has 8 meatballs so help me understand how a whole half of my sandwich only had 1 and a half meatball on there and then the other half had 3 and a half. It was already bad enough that the girl toasted the sandwiches after he asked her not to but then this mess. This was the biggest waste of money ever! Don’t go to this location if you want good service and don’t want to be rushed out cause it’s close to closing.
Katelyn Jeffra
Staff is very rude i needed some napkins and the lady working got mad at me for asking and told me never to ask for them again. yea never going there again there are way better places to eat with way nicer people
John Brogdon
Used the online ordering in this time of isolation. Thought it went well and was impressed with the layout and ease of use. Until I picked up my order and got home. I guess 2 out of 3 correct subs in the order isn’t bad. But I won’t order like this again. You had one chance and messed it up.
Lacey Harris
Used Gadsden To Go to make this order. The food was late because, as I’ve seen on many of these reviews, there was only one girl working and it was busy. Finally get the food delivered and the order was wrong and there were some items missing. On top of that, it tasted funny and now I’m sick to my stomach. Will not ever eat at, or order from, this Subway ever again.
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