Counter-serve chain known for steakburgers & milkshakes offers a dinerlike space with retro flair. Based on 864 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
614 W Raab Rd, Normal, IL 61761
Hours
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
Menu
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Menu Photos
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Reviews
Alexander Colter
Ex employee here. Have been so excited they re-opened and I can say I was not disappointed. Waited less than 4 minutes for a perfect burger with everything I asked for, fresh fries and chicken tenders still steaming through the drive thru. So happy and impressed and will be back often!
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Carrie Webster
It’s your typical fast food place. Seems clean enough. They were out of several things when we went. Also their app said they had Coke Zero but they did not. Nice employee brought our online order out to us though. Great shakes of course.
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Richard Workman
Heard they had gone to a kiosk style of ordering so I thought that might give faster service. Not so. Only two other tables in front of our orders and it took more than 30 minutes to get our food. Then my burger (loaded with everything) came on the plate with my mother’s sides, and she got her plate with my sides. Food was tasty but the experience was not.
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elizabeth ballinger
I just picked up Chili 5 ways I am 3 minutes from the restaurant and it was cold. Scared to eat it not sure if it had been sitting out. There’s no phone number to contact. The one star is because fries were fresh and that doesn’t happen very often. Looks like maybe froze and thawed in microwave Please refund my card
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Cat Mechanic 23
Sadly, there’s no better place to go and quietly have a good burger, these days, than Steak and Shake.
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Kacie Twyford
If I could give no stars I would. I went to this location after placing an online order and I ordered a milkshake and a garlic double steak burger with a side of large cheese fries. There was only one single employee working. When I arrived, there was a sign saying no milkshakes, but there was nothing on the app preventing me from ordering a milkshake. The single employee working said she would later process me a refund, but it has now since been over a week and I have still received no refund. My food that I did receive was cold and she forgot the cheese for my fries. I cannot say I would recommend this Steak ‘n Shake. You are better off going to the one on veterans or the one in Bloomington.
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Ryan Van Der Karr
It’s back open! Tried to stop here last year after a Cornbelters’ game and it was closed. Stopped again this year after a Cornbelters’ game (there was a banner outside welcoming us back) and they were open. The staff was very friendly. The service in drive-thru was quick and the food was exactly what we expected from Steak ‘n Shake. We’ll gladly stop here again!
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Randall Hanover
Decent food. Have to order at kiosks now and usually have to pick up food at the counter when they call your name.
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Sophia Hall
My family and I(three people) went here tonight and we waited 15 minutes to order in the drive through and then another 15 minutes to get our food and we had to tell them what our order was at the window. Terrible service and baffled by the wait because we were the only people in line at the time.
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Abbie Gerig
I ordered curbside thru the app. Thought I was strange I had to call to check in, but they brought the order right out after the call. Fries weren’t in the bag, but when I told them in the drive thru, they made it right without question.
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