Traditional cheesesteak sandwiches & grilled subs are the specialties of this informal chain. Based on 290 reviews, the restaurant has received a rating of 3.4 stars. Price
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1054 Gluckstadt Rd, Madison, MS 39110
Phone: (601) 898-8222
Hours
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9:30 PM |
| Saturday | 10:30 AM–9:30 PM |
| Sunday | 11 AM–9 PM |
Photo Gallery
Reviews
Deepak Rao
My Korean BBQ steak bowl was customized by me to have extra veggies. Veggies were overcooked. Other than that, was very quick, convenient and a good value. Next time I will try their steak sandwich.
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Courtney Fife
The absolute worst customer service I’ve ever experienced. When we walked in the 3 employees just looked at us didn’t smile or anything. We said hello and they still said nothing. It was the strangest experience!!!! When I asked the lady taking our order a question she just shook her head at me. When our food was ready they just left it on the counter, never even told us it was ready. I had to ask could I have our cups. Our fries were wrong and I had to ask them to finish adding the toppings. I am still in shock about how crazy that whole experience was.
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Barbara S
I went here today and I had a horrible experience. The fries was half done. I order a grand escape and original Philly. The bellpeppers and the onions on the sandwich was practically raw. I don’t even know what they had going on. This place charge too much money for this nonsense its serving. I love Steak Escape but I will not be returning to this one. Horrible Service. Spent almost 25 for something we could eat.
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Amanda Orr
I wish I could give ZERO stars. The worst place to eat. They didn’t use gloves while making our food tonight. We have video proof and would be happy to provide to owners. We ordered a sandwich so the no onions add lettuce and this is what we got- full of onions, no lettuce, and not even cooked. We’ve tried this place by ordering online 3 times, and every time the food wasn’t ready and had to wait 30 mins. Spare yourselves. Don’t go here.
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Verenetta Johnson
The absolute BEST sandwich money can buy!!!
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Mary Sue
I love steak escape. Flowood and north park are both great. The one at north park has 1 employee that has been there long term. Great experiences. However, Gluckstadt is not up to those standards. Went today order incorrect, fries cold. I don’t understand considering the standards the others keep. Please get this store up to the same excellence as the others. I live in Madison and really want this store to improve and stay in business but the future for it does not look bright.
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Ally Whobrey
The only chain that rocks subs, cheese steak and fries. Fresh made on the spot. Items are made to order so you add and subtract ingredients of your bowl/sandwich.Located at the Shell in Gluckstat with an exterior drive thru.
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Erin Williams
There were only 2 employees working so it was drive thru only. They were working hard and the food was delicious! Give these 2 a raise!!!
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KAREN PHILLIPS
I am BEYOND DISAPPOINTED with my experience today! Firstly, absolutely ZERO customer service from entrance to exit!!! Then I ordered a sandwich with Mayo, mustard, and pickles…I make the 20 minute drive back to my job to taste my sandwich and the pickles are SWEET!!! What type of place does this??!!!! I have never been to a steak escape that had sweet pickles on a sandwich!!!!!! I don’t have time to take it back but I will never visit this location again!!! Drink and napkin area was not clean AT ALL!!!
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Ash Miller
They have been hit or miss lately, sometimes really good, sometimes really bad. I think it all comes down to how well the cook is trained. The last grand escape I had was not even edible, but I’m not going to one star them over just that as I have had many a sandwich there that were extremely good.
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