Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. Based on 309 reviews, the restaurant has received a rating of 3.4 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
5300 Riverside Dr, Cleveland, OH 44135
Phone: (440) 597-8367
Website: https://www.starbucks.com/store-locator/store/1006482
Hours
| Wednesday | 5 AM–5 PM |
| Thursday | 5 AM–5 PM |
| Friday | 5 AM–5 PM |
| Saturday | 5 AM–5 PM |
| Sunday | 5 AM–5 PM |
| Monday | 5 AM–5 PM |
| Tuesday | 5 AM–5 PM |
Reviews
Abbi
if i could give zero stars i would. worst costumer service i’ve ever experienced, the cashier was beyond rude and gave the energy that i was bothering her simply by being there. they had more than enough staff that half of them were standing around yet it took extremely long to get my food. my order didn’t get rung up correctly, and they refused to give me a water. i left feeling uncomfortable.
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Anthony Mohammed
Most of my cappuccino was foam, and they just warmed my bagle instead of actually toasting it. Not worth it.
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Nayely Arellano
Asked for a macadamia cold brew. They did not have the syrup to make the cold brew. Okay. Asked for a Java chip frapp, they did not have ANYthing to make a Frappuccino.
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Kaitlin Klotzle
I was refused an ice water, even when I offered to pay for it and then they got my order wrong. I used their customer service chat to try to figure out why I couldn’t get a water and report my incorrect order. After going back and forth with them for a while they asked me to call in and explain it again which I did and an hour later was told that there was nothing they could do except document the problem. Very disappointed in won’t be going back.
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gpdragonprincess
Great coffee and I was able to get it when the checkpoint opened, coffee was fresh and taste like a sweet dessert, which I love. Even the muffin taste delicious. The only things that are keeping it from a 5 star is I’ve never been there during a rush and they also didn’t have some of the food that was displayed. Other than that, the service was great and the coffee and muffin were fantastic.
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OhNoItsAlejandro
Went once and never again. I didn’t even buy anything because I was so turned off by how rude the majority of the staff was. As soon as I saw the cashier give a customer a nasty attitude for something small, I was like “nope” and walked out. However, I was very pleased with Eric, he was the only one who actually greeted me and seemed like a decent human being with a personality. He should be employee of the month because he’s one of the few who understands customer service!
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Joshua Y
This place is horribly run. They constantly run out of literally everything. Tried to grab a protein box this morning that actually was in stock but because they were out of coffee and bakery items, they just closed. Refused to sell anything.
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Leigh Anne
Can someone teach the staff some courtesy? The three of them No “thank you”. No “have a good day”. They don’t look at you when they’re interacting with you. Serious mean face. They’re rushing you without having a line. You ask them, they answer with an attitude. They shoo you away in a way! Thanks for making me feel disturbed and disrespected! Great impact on someone’s day!
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Kashvi Deshpande
I traveled there two weeks ago, I needed a pick me up after a long flight C22. The line was so long and the other employees were rude to me during ordering, until the man with the glasses took over. The man making my drink talked me into trying oatmilk for the first time and i love it now. It was so delicious. I gave 4 star only because he very happy to make my drink. I was so grateful.
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draykenprimus
This specific location does not have consistent hours. And they frequently sell out of different items. Choose other options.
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