Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. Based on 131 reviews, the restaurant has received a rating of 3.6 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4521 S Laburnum Ave, Richmond, VA 23231
Phone: (804) 836-1860
Website: https://www.starbucks.com/store-locator/store/10705
Hours
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
Reviews
Arian Pierce
I don’t know what location this is but all Starbucks are about the same good service good coffee good beverages. Not the best deals but you get pretty good quality products. If you work with anybody that drinks Starbucks you know who they are for me it’s a splurge.
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Paul Smith
Friendly staff, but extremely slow and can’t switch between taking an order and making a coffee for literally only two customers. Still managed to make a simple coffee wrong. Seems to be the standard for any Starbucks around Richmond now, but this store also charges significantly more than a regular Starbucks, my regular order was almost double what a normal store costs.
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Kiara Ridley
Not a fan of the customer service. And why is this the only location that never has things in stock like whipped cream or matcha? It’s crazy
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Amy A
Idk why Starbucks plays like their coffee isn’t expensive. If I pull through to get a grande one more time and my cup is only 2/3 full, I’m gonna lose my mind. This is absolutely ridiculous. Like i know you saw that you didn’t fill it up all the way and I know you felt how light it was. No ma’am. I didn’t pay $5 for 2/3 a cup of coffee. I paid for a full cup.
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Subliminal Frequency
Quick and friendly service but watch out they can get busy!
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Cori Pettrey
This is a new location, so I’m sure it’s just growing pains and things will improve…but I’ve ordered my regular drink from here MANY times. And it’s been ok a few times but most times tasted nothing like what I ordered. This last time it was perfect, so again, hopefully I can come back and add a star or 2 soon of the improvement is consistent.
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Latonya Matthews
Started off with excellent customer service and quality drinks, however now they seem to be more engaged with speed and not the quality of the product. It’s extremely disappointing. They really need to revamp branding here and focus on the giving the customer the full satisfaction experience.
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Ebbonism 804
I understand it’s new, but by now things should be in order. The line is long, extremely slow even when it’s not busy. It’s also the ONLY location that overprices my simple iced coffee and it doesn’t even get prepared right. I’ll stick to my girls at Publix until it calms down…
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Brie
As the only Starbucks in the area it would benefit the chain to keep them better stocked and their equipment running. Some employees could use better costumer relations skills. Overall though most of the employees who have been there a while are amazing and very sweet.
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Sarah Estes
Only starbucks in the area so not many options. Continually have bad experiences. Just stood in line for 20 minutes while one person rang up and made drinks while the other made 6 cans of whip cream. While making drinks, the one employee had a nice chat with a customer sitting off to the side. Good thing they spoke to that customer or they would have spoken to no one…not even when taking orders. There were no smiles, no “hello”, or other pleasantries. And while I still stand here, waiting for my drink, the line has grown to 7 people not including 2 people who stood in line but left before being waited on. What a poorly run Starbucks…fitting since it is inside of a poorly managed Target….but don’t worry…the whip cream maker is now making drinks while the other has walked off to chat with his customer….oops…no here she comes around the corner chewing…back to work without washing her hands. 30 minutes to get a drink at starbucks!!! Keep up the half ass work starbucks!
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