Shawn Hart
I am writing as a concerned customer, I visited Sonic Drive in, in Yazoo City,MS for lunch.
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Dorothy Scott
Sent our order back twice and its still not right. We were very nice to the young lady but she had an attitude! Then went back in and instead of fixing the order correctly her and the crew started looking out then door! I understand having a bad day but customers service means everything especially wen the customers is going out of their way to be nice.
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Racheal
My mom and I had stopped in here after getting gas to grab a quick lunch before heading back home. I had ordered a number one.. with mayonnaise, a root beer to drink, and requested that I get cheddar peppers instead of tater tots or french fries. We, had also, requested a couple large cups of ice. We were traveling and needed some extra ice because the ice that we already had was nearly completely melted. When we received our order, they asked if we wanted any dipping sauce, for the cheddar peppers. Requested Ranch. We noticed right away that we did not get the ice. We asked where the ice was, and the lady said that she would go in and see what happened. It turns out that it was never put in, so we had to reorder it. We reminded the lady about the ranch. She said okay, and walked away. After reordering the ice, and while waiting, I pulled out my burger and noticed that there was only Mayo on it. None of the lettuce or tomatoes or anything extra. So, we called back, before the ice got out there, and let them know about the situation. They apologized. They brought us the ice, we had to ask, again, for the ranch, and when they brought out the new burger it was just two bottom buns, one of them being burnt. I tried to be understanding, because I have work in fast food and know that things happen. Aside from the one lady that apologized about the burger, the attitudes of the people that we spoke with were terrible. I was really disappointed in that stop for lunch. I did attach a couple of pictures of the burger with two bottom buns. I’m glad that I don’t live in that town, and that’s not my local Sonic.
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Charla Carver
They were fast and very friendly every time I have been here! Love this Sonic!
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Debbie Lamkin (Debo)
Awesome car hop! He was very friendly! He made the visit enjoyable.
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Bee and Clarke
Great service. Quick and the food is great!
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Ryan Webb
For one. We waited 30 minutes for our order when there was only 3 other cars on the lot. We finally got our food and drinks, first drink had no ice, second drink ordered a dr. pepper and got a coke, third drink was covered in big red they didn’t even wipe the cup AND they didn’t give us any napkins for us to clean it up. Opened the bag to the first sight of churros that are black. Pulled the pretzel out and it was as hard as a rock. Asked for marinara for our mozzarella sticks 3 times and didn’t get ANY. We opened up the wrap to a breakfast burrito and it wasn’t even wrapped egg and sausage everywhere; a complete mess, same with the two chili cheese wraps we ordered. When we received our items our carhop (Leslie) didn’t hardly say a thing to us and was rude when she did speak.
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Helen Walls
The food was what I ordered. Vit was a very small chicken sandwich . Glad I wasn’t really hungry. Service was quick. Not many at the time I arrived.
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Timothy Spears
This Sonics is very disappointing. The service is extremely slow and the workers are not professional at all. Last time I went there, I pulled up to the drive thru and sat there for 5 minutes but no one took my order. Had to drive all the way around and park at a stall to order. If I wasn’t thirsty for a slush, I would have straight driven off. Please get it together!
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Kelli
We don’t eat here often but when we do they’re so rude. The lady didn’t let my son finish his order before she cut him off and my order was wrong. Do better Yazoo City. You really shouldn’t treat your customers badly.
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