Smashburger is an innovative restaurant concept that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted menu items ranging from smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and served in less than six minutes, Smashburger is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger is well on its way to becoming a leading international brand.
Counter-serve chain featuring signature smashed burgers, plus sides & shakes. Based on 813 reviews, the restaurant has received a rating of 3.9 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
8247 W Franklin Rd, Boise, ID 83709
Phone: (208) 319-0090
Website:
Hours
| Sunday |
10:30 AM–9:30 PM |
| Monday
(Labor Day)
|
10:30 AM–9:30 PM
Hours might differ
|
| Tuesday |
10:30 AM–9:30 PM |
| Wednesday |
10:30 AM–9:30 PM |
| Thursday |
10:30 AM–9:30 PM |
| Friday |
10:30 AM–10 PM |
| Saturday |
10:30 AM–10 PM |
Menu
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Menu Photos
Photo Gallery
Reviews
enl
The waitress at the cash register is not up to the job she should be fired and she is rude to asians I don’t feel comfortable. Almost feel racist.
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Gabriel Scott
Came here on August 22nd, 2023 around 3pm with my mother to purchase 2 hamburgers and 2 French fries. 15 minutes later I ask if my food is ready and I am told it is not. Twenty two minutes later I ask again and am given a bag that had been sitting under a red-light for nearly 10 minutes. If you are busy I understand it’s hard to check all the names on the bags but we were the only customers present. Food was and almost always is super tasty, just unfortunate to wait 25 minutes for fast food.
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Steven Dastolfo
The food was good and the sweet potato fries were amazing…but the wait…my God. Waited 40 minutes for fries with no one ahead of us. (Everyone was eating when we came in). It would of been faster to door dash to the table inside the restaurant because it seemed like they prioritized the dashers. 2 or 3 I get..but I counted 17 dashers in the course of the 40 minute wait for fries. Maybe all the orders were placed pretty close, I don’t know. What I do know is I watched 2 families place orders in store after we ordered – get served ahead of me, and watched one guy just straight up leave from the wait. Service in store left something to be desired, but the food was good – maybe next time just dash it.
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Lori Huyck
The only reason this was even 2 whole stars was the burger. It was pretty good. The service was so slow (counter), but I think the cook was doing his best! As I’m looking around I’m seeing one of the dirtiest restaurants I’ve been in. I didn’t drink my tea after seeing the condition of the counter and drink dispenser area. Every trash can was over flowing.
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BulletProofed Studios
I was a little skeptical to try this place because of some of the reviews but I love trying new places so I went ahead. And what can I say?
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Stephen Morley
The price was insane for just a burger. Then add in the fries? Who cooks the burger, Salt Bae?
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Mr. R
One of the worst dining experiences I’ve had in awhile. Restaurant is unclean and food was extremely bad, especially for the price. All of our burgers were burnt and crunchy (we noticed other customers having the same experience) there was a hair in the onion rings. This place feels like it’s falling apart…if you’re looking for a burger, go anywhere else!
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Courtney Garner
While I feel bad as this location is clearly understaffed, and without management, this was the most strange experience I have ever had. First off the food took almost an hour for 2 burgers, and I watched as the cashiers picked their noses, touched there hair, and rubbed their eyes. I even witnessed one of them eat fry’s out of the window, hope they can get a manager or some shift leads so they can create a better experience for their loyal patrons.
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Sarah Pearl
There must have been new staff when we went because generally I love smashburger, especially their sides! Unfortunately this time it took about 25 minutes to get our food (and there was no one ahead of us in line) and when I got my order, I had to ask for avocado, which was supposed to be on my burger. It lacked the usual “cut above the rest” feel I normally experience at this burger joint, but won’t keep me from going here again.
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Casey Sittniewski
Me and the family eat here occasionally and usually get delicious, fresh food. I just picked up my order at 7 pm on 6/14/23 and it was not good at all. The fries were cold and old tasting and the burgers were very sloppily put together, also old and greasy, but not in the yummy tasty greasy.. we are very disappointed and will probably not eat at this location anymore, or smash burger at all for a while.
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