Smashburger is an innovative restaurant concept that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted menu items ranging from smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and served in less than six minutes, Smashburger is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger is well on its way to becoming a leading international brand.
Counter-serve chain featuring signature smashed burgers, plus sides & shakes. Based on 234 reviews, the restaurant has received a rating of 2.5 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
Cincinnati/Northern Kentucky International Airport, Concourse A, 2939 Terminal Dr, Burlington, KY 41005
Phone: (859) 767-1059
Website:
Hours
| Sunday |
11 AM–6 PM |
| Monday
(Labor Day)
|
11 AM–6 PM
Hours might differ
|
| Tuesday |
Closed |
| Wednesday |
Closed |
| Thursday |
11 AM–6 PM |
| Friday |
11 AM–6 PM |
| Saturday |
11 AM–6 PM |
Menu
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Photo Gallery
Reviews
Daniel Brezina
Worst service ever. Some people wanted their money back. Burgers are good but not so good where they should take 20 minutes. If enough people complain about how slow they are, hopefully, CVG will bring someone else in. All employees are laughing and having fun, and talk about customers after a complaining customer leave.
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Paula Cabacungan
Today 6/5, my colleagues and I dropped by to order breakfast before our flight and then this rude staff told us that breakfast is served at 9:30 in an unpleasant, yelling tone. Then she yelled again that we can only order from the kiosk while she sat there chewing some food in her mouth. She looked at us like she was disgusted by our presence, treated us like we’re ignorant. This staff is not a good example of a food chain in an airport. Worst place to order food. Would never get food from this place again.
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Taylor McManus
Extremely slow. This location needs to hire more kitchen staff, there was only one employee in the kitchen working very hard and doing her best but there were too many orders to keep up with for one person. After waiting 30 minutes my flight was boarding so I had to refund the order (which the cashier did promptly with no hassle). I would suggest avoiding this location unless you have an hour.
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Jenny Infosino
Keisha was a joy to interact and order my food from…Leaving with a smile and some great food… they were dealt a rough road with the grills being down today doesn’t make their day easier as I’m at a burger place… employees like Keisha will make the day more pleasant for many with her professional and friendly attitude about the grills!
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Pony Daze
I went here because I don’t have Smash Burger where I live so before my flight I wanted a burger. I got there at 9:45am and approached the ordering kiosk I tap the screen and the lady at the register stops helping the customer to start raising her voice at me about how they’re not on breakfast anymore as I proceeded to look at the menu I replied “I’m not here for breakfast and breakfast wasn’t available on the kiosk anyways” she replied again that they’re not doing breakfast and named off all the places that had breakfast at that time. I once again told here “I’m not here for breakfast” she told me “we’re on lunch” after that I said ” it seems you don’t want to server me” and started walking away and she rolled her eyes and asked the next customer in her line (which I wasn’t even a part of in the first place) “what can I get you?” She mumbled something I couldn’t hear and then I replied “I just wanted a burger” then I got an “oh we have burgers now”
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Matthew Moran
the dining area is disgusting- never cleaned. the staff uses their phones and moves at the speed of smell. this place is so. freaking. slow. i ordered at 1:16pm and got my order at 1:32pm. Pathetic.
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Ryan Custer
Service was absolutely terrible!
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Dave Lau
No frill hamburgers. Good milkshakes. Takes about 10-15 minutes as they claims everything are made fresh. Staffs are friendly. Tastes average for burgers.
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Christoph S
CVG food options are somewhat limited. Smashburgers are usually pretty good. This location has a management problem. They consistently run out of things (today there’s no avocado, mushrooms for ex). It’s usually chaotic and orders get messed up.
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JF BÜ
I wish I would have read the feedbacks in google before, I waited 45 minutes ++ for a burger and fries at Cincinnati airport
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