Smashburger is an innovative restaurant concept that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted menu items ranging from smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and served in less than six minutes, Smashburger is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger is well on its way to becoming a leading international brand.
Counter-serve chain featuring signature smashed burgers, plus sides & shakes. Based on 441 reviews, the restaurant has received a rating of 3.7 stars. Price $$
Address:
984 NJ-17 Rd, Ramsey, NJ 07446
Phone: (201) 327-8173
Website: https://smashburger.com/
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Reviews
Nora Zaldana
Disgusting!! When we walked in, the only cashier was eating with another employee! It was alright though, considering the chef and waiter both sat down to chat up too, so they could play “Would you rather”. The place was empty, almost all of the tables were disgustingly dirty (not to mention one that used napkins as support for it to stand upright), and the floors were greasy, as if I were in an ice rink. It appeared as if there was no attempt to clean anything whatsoever. With the wait time, I would’ve been able to taken a tour of the White House, TWICE. The food was greasy compared to at least 6 other smash burger locations I’ve been to. The fries were hard/stale. Never going there again.
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John Lagoa
My visit to Smashburger was great. I went for dinner and the service was much better than anticipated. I was greeted immediately and was seen in about two minutes.
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Ken C
I love this place. The burgers are fantastic, chicken sandwiches are great and the salads are big and tasty.
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Rebecca Kim
I feel like giving this place two stars is a lot.
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Makayla Hanks
I love Smashburger, and specifically this location. The workers here are welcoming and efficient, short wait times with great quality food for a decent price! Their sweet potato fries are the best around in my opinion. I love going here, just had some today actually. Their online ordering system is simple and quick, easy to understand and navigate. We live about 10 minutes away from this location. I ordered while waiting for my car to heat up, drove there straight afterwards and food was hot and ready! I was there and back in 20 minutes.
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Jason Diaz
Filthy Dirty Place, spoke to district manager via email, told me he would take if it… Never heard from him again.
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Erik Parks
Food is good, but the service is incredibly slow. I feel like the cashier is in training every time I visit. I understand new employees have to be trained, but my experience ordering (and waiting) for food there is terrible. Maybe takeout is the way to go here, because I do enjoy the burgers (both beef and chicken are good).
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R Z
Honestly it’s hard to be impressed by this place. I ordered a salad of which I sent back, it was not crisp and fresh, instead it was damp, limp and had a rotted smell. So I ordered the burger. Burgers are mediocre, nothing special about a mushy roll out of a bag, a very dried out 4 oz burger on a plate. I can do better elsewhere or at home in under 10 minutes. The booth seating needs serious replacement, floor seemed like it had a greasy film on tiles, tables dirty.. Management needs to get to work here and raise the bar. In short, they lost a customer and earned this review. I won’t be going back.
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TS S
Love the Smash! Best burger place around. Burgers and fries and now tots!!! This is definitely my happy place. My crew loves coming here on Fridays for lunch. The staff here works hard. Thank you for your hard work. The service biz is tough and you make it work. Place is clean and food is hot. Take your time and eat, chill and enjoy with others. A++++ Try the New Jersey burger
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Kristin Crowley
Food is good. I would not consider this a healthy choice but for a step up from fast food it’s worth the additional price. Lines can be long so be prepared and have a little patience. The seasoned fries are delicious as is the salted caramel shake. The staff is very attentive and will get an additional items you may need. Tables are always clean as is the bathrooms. GF options are available but cross contamination is likely.
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