Sushi rolls, hibachi dishes & other Japanese staples served in cozy environs with traditional art. Based on 219 reviews, the restaurant has received a rating of 4.4 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
40W222 LaFox Rd, St. Charles, IL 60175
Phone: (630) 444-1790
Website: http://www.shimas-sushi.com/
Hours
| Sunday | Closed |
| Monday
(Labor Day)
|
4:30–9 PM
Hours might differ
|
| Tuesday | 4:30–9 PM |
| Wednesday | 4:30–9 PM |
| Thursday | 4:30–9 PM |
| Friday | 4:30–9:30 PM |
| Saturday | 4:30–9:30 PM |
Photo Gallery
Reviews
Sarah W
This place was AMAZING!! Not sure what others were talking about regarding bad service…everyone was so nice and helpful! Food came quickly and everything tasted so delicious. One of the best spicy tuna rolls we’ve had! Also, do yourself a favor and get the shrimp shumai—it was SO GOOD!! We’ll definitely be back!
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Tim M
This used to be one of my favorite Sushi restaurants, but the customer service has become unbearably bad. Mr Shima was not there running the show, the older lady was. So that’s what I chalk this up to.
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Heidi Ratini
I’m sad to say the service at this place is very bad. Nobody acknowledged us on entering. We waited 5 minutes in full view of the staff, and were ignored completely. We got a feeling they didn’t want our business, though the restaurant was less than half full. 3 sushi chefs could see us waiting too, none uttered a word. We left. I don’t think we’ll go back which sucks because we spent over $100.00 the last time we went here, the food is good.
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Kay B
The variety of the menu is astounding. The freshness of the fish is great;the salmon melts in your mouth. The gyoza is okay, it was a little more crunchy than I cared for. The takoyaki is delicious. The food is made quickly and is super hot. We got a free dessert with a strawberry topping with a brownie. The richness of the brownie was very good and balanced out the tartness of the strawberry. The reason for the 4 out of 5 stars was the service. The service was slower and not at the bar one would expect for a sushi place. The one server was very new, and tonight was swamped so I can’t blame them, but there were times we were just sitting for 10 to 20 minutes trying to get the servers attention. I’m sure it’ll get better over time; we plan on coming back out in 6 months time to see how it goes. The tea is delicious! The staff is super friendly and the ambiance is lovely- casual and eclectic yet very driven towards one theme.
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Jacqueline Lobner
Yes, people can say that the food is good but, this place is NOT worth your time. Do NOT go here. Service is God awful. They never pick up the phone, are always upset, and the food takes 2+ hrs. Plus it’s so expensive. Any other place is better than this. I’ve gone here two times now and am never coming back.
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Rick DeVries
Fresh, tasty sushi offerings in a clean friendly atmosphere. Barriers between tables because of COVID. Service slow due to staffing shortages but upon entering, they informed us of the situation – we gladly waited and enjoyed our meal!
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Brandon Ballard
where the locals go. the most authentic sushi joint in the west suburbs. this place has been a staple in the area for a decade. the menu is extensive. the staff are absolutely amazing and make you feel like family. highly recommend
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Jennifer Haviar
My husband and I had a reservation for the sushi bar. When we walked in, we literally stood there for over 5 minutes. No one acknowledged us, no one greeted us, no one even made eye contact with us. We finally just walked out. If I could give 0 stars I would. You can have great food but customer service is everything. At least greet your customers when they walk in your door. Terrible customer service and that was our first time there. Never again.
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Martha Nelson
The sushi is incredible! Shima is a master at his art!
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md schwartz
Hands down the best sushi I’ve ever eaten. Great traditional Japanese feel. Shimabuku is a great host.
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