Homey counter-service chain dishing up slow-smoked BBQ & fixins in a roadhouse setting. Based on 115 reviews, the restaurant has received a rating of 3.8 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
448 Cabiness Rd, Forsyth, GA 31029
Phone: (478) 994-6633
Hours
Sunday | 11 AM–9 PM |
Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
Tuesday | 11 AM–9 PM |
Wednesday | 11 AM–9 PM |
Thursday | 11 AM–9 PM |
Friday | 11 AM–9 PM |
Saturday | 11 AM–9 PM |
Menu
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Reviews
Jupiter Grove
Barbecue restaurant in a small strip mall. I chose to eat here because it was a Sunday and it was one of the restaurants that wasn’t closed around here. I went up to the order desk and asked a couple of questions and was greeted with silence from the girl standing behind the cash register. She finally decided to talk to me. I got what they called, a two meat platter that looked like a regular meal and an ice tea. I also got a $28 bill for that. I must say the portions were good and the barbecue was good. Not exactly great. The lady that delivered the food to the table was much nicer. They should have her behind the cash register. When I come back to this town I won’t be coming here.
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Zachary Vines
Our party was informed at 11:10 am this establishment was not prepared to serve us. The cook advised the cashier not to take our order and we would have to come back in 30 mins to be served. I was under the impression that when your establishment clearly states you open at 11, you serve you customers. I would have rated the food, but I was unable to be served. The business missed out on approximately 15 paying customers. Instead, Zaxby’s welcomed us with open arms!
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Angela M
Passed thru town, first time at Shane’s. We were very impressed. Ribs were great, fries were seasoned very well, and potato salad was awesome! Friendly service was fast with no wait, enjoyable meal. Good job guys!
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Tara Kirby
Me and four other teachers made an order to Shane’s for lunch this past Friday. Teachers have made lunch orders from Shane’s in the past and when hitting a certain amount in revenue there was no extra fee for delivering the food to the school. Going on this thought process, five of us made a lunch order to be delivered. When we received our food we noticed that there were three different service and delivery fees totaling $24. A delivery fee for $6.75 (which we were surprised by due to exploitation above but also can understand) and two other fees for $7.79 for service and something else. Neither of which we knew about or agreed to. Not only that but we were also taxed not just on our food but on the tip and they gave themselves and the fee. I contacted the store manager and was greeted with kindness and what seemed like help but after not getting a call back Friday afternoon as I was told I would and then my calling today with no answer, here I am. Personally, I don’t mind paying for fees WHEN I KNOW ABOUT THEM and can make the choice for myself. The problem comes when people are blindsided. If we had known, we would not have made the order in the first place. I have a feeling Shane’s is going to loose some business from the teachers down the road. This is unfortunate on both accounts, both for Shane’s business and for the teachers who need something nice to treat themselves or for lunch when they didn’t have time running out the door from staying up way too late grading papers. Also, More often than not, when I order from Shane’s something in my order is missing. It’s usually minor things like a straw, utensils or the dip I requested but when it’s often, it’s a problem. On top of that, there’s an up charge for sweet potato fries (which I know and have come to accept) however, not only is there an up charge but then you get a 1/3 less than you would with a regular side. Just all around disappointed and waiting to be reimbursed those fees with a refund.
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Reginald Glover
I would’ve given you 5 stars if the person working the take out section would’ve at least greeted me with a how can I help you. Instead, she looked me right in my face and went to the back. Because of the lack of professionalism I really didn’t even enjoy my meal
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D Smith
First time eating at this location! The ribs were overcooked and hard. The pulled pork had no sauce on it. The baked beans were good.
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S J
Poor, dishonest service. Loud profane music coming out of the kitchen heard clearly throughout entire restaurant. Not customer or family oriented. Makes decent food less enjoyable.
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Nancy Slater
Was not our first choice but it was worth going here. Food was great, clean place. Folks left and left their trash on the table.. someone came out and cleaned it up within a couple minutes. Very friendly staff.
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Andria Allen
Rude staff! It’s 45° outside and the employees kept propping the door open for a delivery guy. He didn’t seem to be having a hard time opening the door but multiple customers were complaining about how cold it was just leaving the door open. Those statements by paying customers in the establishment were met by rude comments from employees. I guess it was more important to make the delivery guy comfortable than the customers. Will Not be back!
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Ali Kenon
We ate lunch there today and it was decent. The food was good as most Shane’s. Staff could be a little friendlier but not everywhere is Chick-fil-a. lol
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