Italian fast-food chain offering thin-crust pizza by the slice, plus pastas & salads. Based on 22 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
5404 New Fashion Way, Charlotte, NC 28278
Phone: (704) 595-3352
Website: https://sbarro.com/
Hours
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–7 PM |
| Sunday | 12–6 PM |
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
Menu
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Photo Gallery
Reviews
Bradley Massey
Got a quick slice of grease-I meant pizza that I couldn’t eat. The girl taking my order never moved off her stool or her phone. I had to ask for my receipt 3 times and finally reached over and got it myself. She was so into her phone she paid no attention to me at all. But she’ll tell her manager she didn’t hear me and nothing will ever be done. I was close enough to get my own receipt so she just didn’t care. Where has customer service gone? I would work myself before I hired employees like this!!
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Lexi Mey
Bad experience, only ate here because it was the only place in the outlets that I like for food. Staff was super lazy and did not greet guests. I was standing there for over 5 minutes waiting only to see a guy off to the side, I literally thought nobody was working and almost walked away, then they said they didn’t have any bread sticks for the combo and still charged me as if they did. Then the pizza was soggy and cold. I understand this is a mall and mall food isn’t the best but seriously?
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Ivory Gilyard
I believe the Sbarro & Nathan’s have the same owner and he is a fellow New Yorker. We talked about how wonderful Charlotte is. The food was really good, the workers were really nice and I do recommend these restaurants.
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Alexsis Mey
Much better experience today then when I was here last time, was immediately greeted, food was fast but fresh and everything was in the order and was even guided on where to find things, made a much better turn around than the last time I visited, hopefully the service stays this way.
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Julianna Abarca
They advertise food differently on menu than what you get. Nathan’s famous which is with sharp combined “Large cheese fries” are $5 and you literally get maybe 10 fries in total . Rude and disrespectful also asked for a pizza to be made and was told no because someone before us paid and never came and picked up their pizza so our only option was to buy the already made one that was just sitting there. A joke !
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Kayla Soukup
Out on the water this afternoon, swung by the outlets on the way home- had a slice of pizza on my mind. Is there any worse craving to have and not get satisfied?- I feel like there’s not. Anyway- 5:15 on a beautiful Saturday night- and I get to the front of the line: “sorry we just closed”. I was like umm the outlets are open till 9. “We just ran out of pizza for the night.” Like what the heck is going on in the world right now- is this the type of Franchise ownership we have to just get used to these days? I know it’s just a slice of pizza, but what the heck. It’s the principle. Absolutely ridiculous, “we just closed” 5:15 on a Saturday night. Missed out on a bunch of revenue because of lazy workers and poor management. Shame.
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Kevin Brennan
Gave our order to someone else, who then came back and rummaged through their actual order when it came up. The staff then tried to give us the leftovers from what the guy hand been handling. Waited for about 45 minutes just to walk away from 2 hotdogs and some chicken tenders that has been handled by stranger that walked up.
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John W
Took a while to place our order which was fine. The guys in the back were goofing off and the guy taking orders was dealing with everything. One guy was loud and playing around with the cook. I guess they were to busy playing so they walked in the back after they gave the customer in front of us her order. They went to the back and didn’t make her food at all. We waited a long time and the guy at the register finally asked if my wife needed something. She told him she hasn’t received any food yet. He ended up making the food for us while the other two did whatever is was they was doing. Loud guy was annoying and made the experience more frustrating. Won’t be back.
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Kiran Ravikumar
We got Spinach and Mushroom pizza, the taste was good and the size was decent. One slice could be enough for a quick meal during shopping.
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The shoe Case
This has to be the worst pizza I’ve had in a long time. Won’t be coming here to eat again.
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