Based on 14 reviews, the restaurant has received a rating of 4.4 stars. Price $$
Address:
378 S Churton St, Hillsborough, NC 27278
Reviews
Laura Miles
I really had my heart set on going to Russell’s Steakhouse. I am a foodie and NOTHING make me happier than a good steakhouse burger, grilled the way I like it. I will admit, Russells did not meet my expectations at all. First when my husband and I arrived we had to wait almost 5 minutes for someone to seat us. There was no one as the hostess stand and the waiters and waitresses I could see where talking to each other. Being a steak house I would expect it to be expensive but if I am going to pay that much I am expecting QUALITY! I will give it. Their beer battered cheese sticks were GREAT!! The coating was even, the cheese was hot and VERY good. Worth every penny. There service was HORRIBLE! My husband ordered a baked sweet potato and BBQ Chicken Breast and I ordered a burger. We put our meal order in with our appetizer order. While we where enjoying our appetizer, another family of 3 came in. They ordered the same thing I had ordered and yet all 3 of them got their food before we did. Then I asked my waitress for ketcup and mayo for my burger and that took her 5-10 minutes to get! I watched her stand around and talk to people instead of getting something as simple as that. I was half way tempted to walk over to the table that the other people were at and take their ketcup. Then my husbands baked potato was so cold that the butter and sugar on it didn’t even melt! For the price the portions of food are not worth it. And if you are a Burger lover like myself, don’t expect anything special. They do not grind their meat on location so if you are expecting to go get medium or medium rare steakhouse burger then you might want to go to a real steak house. Russell’s will never EVER have to worry about me stepping foot in there EVER again!
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joe mac
Ok so I’m on the road 40+ weeks out of the year so I eat out quite a bit, I am not a disgruntled employee or a competitor and you should be able to see my few other reviews. I don’t generally review but occasionally I feel compelled to. And always remember when reading any online reviews – more people complain than say nice things so for one I always double the good stuff said to balance any negatives.
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Jon Roberts
Expensive. Nice place but overpriced. Not really what I expected. Steak wasn’t that great considering the price I paid for it. Seems like a high priced place on a low budget. I’ve had better steaks at Texas Roadhouse. Service was good. Not saying I wont ever try it again but not a destination place for me.
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E. Duncan
I love steak! And I Love Russell’s!!! I put their steaks on par with anyone anywhere for flavor! Sides are great! Appetizers are well prepared. Salads are large. Desert was delicious.
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Frank Morris
Awsome …. Awsome. …great steak…was traveling through after a holiday weekend…needed a good steak after weekend full of hot dogs and hamburgers…
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Christopher Duncan
Incredible food great sevice and an all around fantastic environment. Prices are super fair! You will not be disappointed.
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Ken Turnington
Good steaks & food….great service too.
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Peggy Brown
They are really good I had good service there.
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Janie Mcneil
The food was good,and service where great.
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dustin tuck
Awesome experience all around.
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