Casual chain with American fare, featuring burgers, a salad bar, cocktails & a convivial vibe. Based on 467 reviews, the restaurant has received a rating of 3.6 stars. Price $$
Address:
1764 US-31, Traverse City, MI 49686
Phone: (231) 938-9220
Website: http://www.rubytuesday.com/
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Reviews
Leona Armstrong
Bartenders have always been great. From what I see they don’t have a bad turn over for staff I’ve met the same bartender multiple times as well as seen the same waiters and waitresses. I have never had an unpleasant experience here. Chain company or not it’s the people who make the difference. And they are truly great! I will always come back.
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Jay McKee
Came in on a Friday night. Not busy. Apps probably took 45 minutes to come out. Took a solid hour for food to come out. Server said a “large party” had their order put in just before ours but there wasn’t a group in the place larger than 6 people. Should have gone to the pizza joint down the road. Should have walked out but the clock would have restarted somewhere else anyway so we were stuck. The only reason this doesn’t get a zero is that the manager comped the whole meal, but this was the worst free meal ever.
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Aaron Savage
Great service, and their salad bar is amazingly fresh with great choices.
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madasnx
Oh dear lord. How this place has almost four stars is BEYOND me. I came with several family members and was incredibly disappointed. The server (Joe) was attempting to joke (i think?) with us, but he came off as VERY rude and made the whole table uncomfortable… We actively avoided long interactions with staff. The food was obviously microwaved/frozen and almost inedible. I was also told that nothing could be “guaranteed” to be meat-free. The atmosphere was dirty, dingy, and completely unsanitary. We all lost our appetite upon entering. The items on a salad bar seemed as if they had been sitting out for the entire day and were very close to the door, which can’t be cleanly. I am so disappointed, and writing this review has given me yet another stomach ache.
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Marsha Numerich
We chose this restaurant because there was a large group and it was quiet and large enough for us to have a good fellowship. Our waitress was very good. But the dishes were not very well washed (including lipstick on a mug), and the hamburgers came bace twice each time the color and hardness of hockey pucks. While the salad bar was tasty most of the dishes with food offerings were close to empty.
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Trae Purifoy
Absolutely the worst dining experience ever. Walked in and the salad bar was a mess. The waitress Jamie was nice but kept forgetting things. They were out of many items. No seafood. No pasta. No rice or baked potatoes. My burger had to be sent back twice as it was still raw.. the fries were very salty. The wait staff was arguing over “not being told I have a table”. Note that table walked out for lack of service. Management never once appeared when food was sent back. The cereal I am eating now is way better than any of the food at this location. Suggestion fire the whole staff and shut down this location.
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Mish 0098
Food and wine were both excellent. My steak was cooked perfectly, which is hard for to me being extremely picky. Our waiter, Matt, was absolutely phenomenal! That man deserves employee of the month. Very nice and attentive. Will definitely be back
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Christine Campbell
Less than good. The place is dingy with holes in the seat covers. The ribs we ordered were overdone, hard to chew, also an overly small portion for a ‘half-rack’. I complained and mine were taken off the bill. The waitress never came back to check on us until our food was almost gone, which did not make sense, since the restaurant only had 8-10 patrons at the time. Dissatisfied.
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Heidi McNeil
Larry was the worst server I’ve had in forever here. Our wedding reception was her a year and a half ago and I’ve always loved the food. But the service today was so horrible. It took 10 minutes to get a refill on my lemonade, my mom’s order came out wrong and so she sent it back to get it fixed took 15 more min to cook bacon more. Like common. I won’t be back for a very long time, maybe then they can replace the horrible cooks and servers. And Larry did not apologize once foe anything. It’s beyond ridiculous. If you want good service don’t come here for sure!!!!!
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Lynae Erin
Got a salad bar to-go right before noon. Bar was full and fresh. The bartender and manger were very nice and helpful making sure I had everything I needed. Salad was good but some of the potato and pasta salads were bland. The pasta salad with peas and ham was GREAT! It’s my favorite and always delicious. The other reviews scared me but my experience overall was good. Not a 5 star because some of the foods need a recipe revamp. Will return, for a salad for sure.
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