Casual chain with American fare, featuring burgers, a salad bar, cocktails & a convivial vibe. Based on 285 reviews, the restaurant has received a rating of 3.5 stars. Price $$
Address:
7692 Richmond Hwy, Alexandria, VA 22306
Phone: (703) 765-7020
Website: http://www.rubytuesday.com/
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Reviews
Oksana Pena Y Lillo
It was my first time in Ruby Tuesday (I know it’s possible). And I have mixed feelings. From one hand u don’t expect nothing gorgeous from chains like this. From another hand the food was actually good for its price. My stake was cooked perfectly, fish was amazing too (but guys… it is not shrimps, it is a joke). But the service is so so terrible
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me jones
This place had poor manager CHRIS and customet service. On 030318 i waited in a completly full entry way for 20 minutes waiting for a table or an explanation why the restaurant having 32 empty tables would only tell patrons its 35 to 45 minutes waiting time. I asked for the manager and was told he was in the back and would not come out front at the present time. I then stepped outside and telephoned the RUBY TUESDAY’S and was ask why i needed to speak directly to the manager….and was told to hold the line. After 5 minutes of holding without anyone returning to the line i disconnected and went inside and asked again for the manager and was again told the manager was in the back and would not entertain concerns of the full loby at this time. I began taking photos and advised tje front staff that i planned to post the pictures of the more than half empty restaurant and to contact the Ruby Tuesdays customer service also forward the photos. A tall thin man identifying himself as Chris came out after i continued asking why can’t we customers have a seat because others were just leaning against whatever while waiting and commenting on the long wait time and over half emptu restaurant. Aftet waiting an approximate total of 40 minutes i decided to leave as others had done before. But before leaving i again told Chris how deplorable his management style and customer service was to which he stated you all do t know whats going on in the rear we have 13 pages of food and you would have to wait anyway so what difference do it make where you waited. I told him they could have provided more chairs and have someone just tell us you could not take customers until a certain time. Chris reply was post your complaint and your pictures. Then he began seating guests. Then stopped just before my party so i had enough and decided to go to the Ruby Tuesday in Alexandria Va. That restaurant was similarly empty but the seating only took 7 minutes. It is apparent that Ruby Tuesdays in Clinton Md lacks leadership and is breeds a non concern for the community or customers. See the 7 photos of the nearly empty restaurant attached. Hopefully the time stamp is embedded in the photos.
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Claudia Virginia Alarcon Benavides
Customer Service is nonexistant. Table side manner awful. Food needs work. Inconsistencies everywhere and in everything.
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Public Advisary
The Asiago dinner was not like the menu. A pic of the menu and what I got. The shrimp was hard. The steak was alright, just kids meal small. That was my 1st time in years.
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Lando Cardona
Service is good, friendly staff, Salad bar amazing. Its clean. Beer is cold. Music is soft.
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Deangelo Agan
Staff was friendly and the food was ok. Shrimp was hard but hey they work hard! No sarcasm
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Tyler Grove
Over all great experience. The mozzarella sticks were very warm and quick to come out. My steak was was very tinder, juicy, and cooked just right. The steak came with steak sauce if you so wish to use so. The baked potato was very warm and fresh. The tea was just right, not too sweet but still sweet. The service was very kind and quick to help us the whole time. Will definitely be eating here again
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Tom Smith
Usually a nice place so I don’t know what happened but it had been quite a while since I was last there. While I was met at the door and taken to a table there was no silverware and looked like it had just been cleaned but not restocked. Once the waiter finally came I ordered the salad and some mini burgers. I got up to get the salad and when I returned to the table there was still no silverware. I ended getting it from the table next to mine where another employee had been wrapping the silverware in napkins. The salad bar, which was the main reason I went to eat there, was a huge disappointment. There were no plates as I walked up. They brought more as I actually got to there but the plates were hot. Not something you want to put a cold salad on particularly on a hot day. The salad bar selections were down to the last dregs or in the case of the standard selections, were totally out. I was able to get enough of what I like to make a salad and the mini burgers completed the meal. My seat was positioned where I looked directly at the salad bar and during the whole time I was there I never saw it stocked. They were preparing for a large group in my waiter’s area but even then I couldn’t get his or anyone else’s attention to get my check.
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Kenneth Michaels
Went to dinner on a Wednesday night with my kids. Salad bar was nasty dirty table was not clean with food covering carpet at our feet. The server could not have been any worse. We ordered 2 waters and an ice tea. Waiter came back and asked what we wanted eat without bringing our drinks. We left just knowing we will never go their again. Don’t go-to this restaurant.
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Josiah
The food was good like Ruby Tuesday’s is known for. The staff was my main reason for only giving it 3 stars. They weren’t very accommodating and didn’t seem too interested in talking or giving us refills when our drinks were empty. The salad bar was very fresh and well stocked.
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