Based on 258 reviews, the restaurant has received a rating of 3.2 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
871 Newfield St, Middletown, CT 06457
Phone: (860) 635-8888
Social Profile:
Hours
Saturday | 11 AM–11 PM |
Sunday | 10:30 AM–10 PM |
Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
Tuesday | 10:30 AM–10 PM |
Wednesday | 10:30 AM–10 PM |
Thursday | 10:30 AM–10 PM |
Friday | 10:30 AM–11 PM |
Menu
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Photo Gallery
Order and Reservations
Reservations: foodhubglobal.com
Reviews
Alba Perez
I use to love this place. But lately they have been awful , making mistakes after mistakes, when you let them know they don’t know what to do.
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Josh Phelps
I have no idea how this place is still in business. I’m not even sure if they’re still calling themselves Romas since they have like 18 different names on DoorDash and Uber Eats. Was there for a pickup last night and I seen one cook berating another cook for being an imbecile but then that same guy who was yelling packaged the hot clam strips into the same paper bag as the Cheesecake dessert. When I asked him why he did this his response was “its fine, the clams aren’t even hot anyway”
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Bernie Jarzabek
Do yourself a favor, save some money and aggravation, and make a can of soup!! Terrible food on multiple occasions. Person on phone blames food quality on bad employees. When asked if they would supervise an order, I was told they couldn’t guarantee anything! Have you ever heard anything so ridiculous?? Good luck staying in business! This place really sucks big time!
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Marini Nakandala
Worst customer service! We were sent a coupon via post saying there is an offer and I called to double check if it’s free, and it’s valid or not! They took the order and when we went to pick the pizza, they were arrogant about the whole misunderstanding and we had to pay (mInd you, on the call they didn’t mention anything about having to pay!) Don’t think they will last long, with this attitude with a new management or not!!!
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Chelle Poulin
So for yrs I have loved Roma’s. About a yr ago my order wasn’t correct when I called it was like they made me feel bad about complaining. Recently I’ve started ordering again because it’s under new management and to be honest the fried ravioli is AMAZING and their sauce omg (I’m NOT a sauce person) but their sauce is incredible. Anyways I’ve been ordering wkly again and my order was wrong and because of past experience I almost didn’t call but I did and the owner handled it with such grace so very apologetic and sent me out the proper grinder. I tried handing back the wrong grinder because that’s just the right thing to do and they didn’t want it. Listen everyone makes mistakes it happens they were respectful, rectified the problem and the food is great so in my book that’s 5 stars. I will continue to order wkly especially after the way tonight’s situation was handled! I believe the person who answered the phone handed me off to someone named Charlie thank you for being kind.
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Victor Tinyszin
The food is great, the servers are friendly. Unfortunately there slumlord refuses to fix the AC, amd steals food on a daily basis, make sure you call before dining in as the temperature reaches 120 degrees any time it’s over 90°. I’m gonna start a go fund me page so the poor owner of the restaurant who over pays for rent due to loosing at least 40 tables every summer.
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B C
Our server Briana was amazing! Didn’t forget anything and she wasn’t one of those annoying servers! Pleasant attitude even though she was running the bar, take out AND dine in!
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Danielle
I’ve been going to this place for the last 3+ years and they have always had horrid delivery but I’ve suffered with it because I’ve liked their food a lot. Today I placed an order at 5:26 and I got it at 7:46 and it’s 5 minutes away from my house. I called and asked about it and they told me they haven’t even started making it yet and they were “very busy” I thought I’d give this place a second chance after the disgusting pizza I had gotten a few months ago but I’ve had enough and lost hope on this restaurant.
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Bruce Latronica
Best pizza in Middletown ct
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ccarmody101
Me and my bf found this place through Uber Eats, and were so blown away by their sandwiches!! We’ve been going back for more since. Their pizza, their sandwiches, and I am sure so much more are amazing! The prices are reasonable for the quality, and am always left satisfied:)
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