No-frills, counter-serve chain featuring square, pan-style pies & slices, plus other Italian fare. Based on 367 reviews, the restaurant has received a rating of 3.1 stars. Price $
Address:
1012 Stand Rock Rd, Wisconsin Dells, WI 53965
Website: http://www.rockyrococo.com/
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Reviews
Robert Trout
I would give 4 stars, the reason I don’t is because I think the lines and not forgetting things should be better. Need to separate so customers know where to go instead of asking random people. The flies flying around is a shame and landing on food isn’t what the customer ordered. I ordered about 80 dollars worth of food and 3 items had issues. The first was the pasta and it was interesting when they ran out of forks. I know wow you got to be kidding.. the second was mushrooms and the issue was not only did they forget my ranch sauce but the mushrooms was soggy…the third was mozzarella sticks and I didn’t even get my Marinara sauce that came with it. Ok now the positive is the guy that was serving us was amazing as he was handling the staff issues in the back and giving an A+ customer service. The thing is whoever the owner is this guy is the life of your business and I hope you see it before he leaves. The pizza was good like the crust to meat was awesome. The pasta was good, went before this and bought forks like the force was saying “Robert you will need this, not now but when the time comes you will know what to do” so I give them a 3 for this experience. My dad reminded me a few minutes ago that the breadsticks never made it either, must of been a stick up because them sticks are still frozen.
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Adam Woodworth
I love Rocky Rococo Pizza. Remember eating it when I was younger and still enjoy a super slice every now and then (I’d have it more often, but a super slice is a half pound piece of pizza).
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Tricia Rabuck
Walked in at 7 pm to hearing 2 families complaining about the service and their orders. After we decided and ordered, a customer told us not to expect any rush and it’ll be wrong. Well, with and almost empty dining room and 6 (4 in the kitchen and 2 up front) employees standing around talking, our small pizza took almost an hour and we never got our breadsticks. Pizza was good but we were exausted and just wanted to go. Manager didn’t seam too rushed either. 8 years in food service industry and I’m trying not to be frustrated with this but really??
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Kim Dawid
I wanted the daily special super slice that is only served until 2pm, but the manager said he would make an exception and still make it even though it was 10pm. Both the manager and lovely front counter gal went above and beyond. They ended up making too much pizza and let me keep the extra pizza. I always have a great experience here when I come to the Dells.
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Cory Mckeegan
Ordered the family meal deal includes breadsticks, drinks, and a large 1 topping pizza. Asked for half sausage half bacon and was charged extra for using 2 meats. Girl working the register was not well trained and a little rude. Had to ask for plates and when I got the food they had boxed it to go even after asking if u was eating there. Pizza crust was slightly burnt but not awful. Nothing terrible but customer service needs a little work.
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Kathy Heilskov
We had pizza delivered to our hotel. It took two hours and it came uncut, no utensils or napkins. We did have paper plates, only because we asked for them. We pretty much had to tear it apart and eat with our hands. Not again! Definitely not worth it.
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Trevor LaJoye
Horrible service!!!!!!! We ate lunch here earlier and I feel that I would be doing a disservice by not warning people how much this place sucked. I took My son here because he had never been to an A&W but he loves root beer and I thought that he would like a root beer float. Fond memories of A&W from the one in my hometown when I was a kid. Anyway, we walked in and it wasn’t busy at all and went to order. The first goofy thing was that there are two restaurants in here and one guy jumping from counter to counter taking orders. So then the drive through guy who was somewhat rude takes my order. We got 2 hot dogs with fries and a root beer float. It took a half hour to get our order…that came out without the float.
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Caleb Strickland
Let me say first the food, once we got it, was really good, but getting the food was a painful and long process. It started with the cashier having an extremely hard time getting the order ready. Actually was overcharged by a significant amount. After the order was complete we were told that there really was no way of knowing how long it would be before our food got there, which seems weird right? So we were a large group and we sat in the separate room which was extremely hot because the ac wasnt working. We waited at least 45 minutes before the food showed up. We had several pizzas and they only gave us one spatula saying all the other ones were dirty. We were told they would wash some and bring another one or two but we never saw them. Good food but atrocious service.
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Juliane Quella
my husband and i went here to eat and what ever we ordered they didn’t have , fine that mean fresh stuff. but when we got our bread sticks were not cooked all the way tasted like dough as white as could be yuk ! the pizza was even doughy, the spaghetti had more water in it the sauce not happy at all !! staff didn’t under stand us or they just didn’t want to be at work that night not really sure , just couldn’t believe how the staff acted, as i was walking out the door one of the staff members came around the corner and poke me in the face with one of there number sticks and didn’t even say sorry just smiled, lucky i was just to sick from the way the food tasted to yell at her. I really like Rocky Rococo’s but after this visit I’m not sure if i want to come back to this one ..
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Paul Wichert
Used to be a normal stop coming through the area but has now turned into the biggest state of confusion in any restaurant I’ve ever been in. They have no clue what they’re doing. You have to order at separate counters for A&W and Rocky’s. The same one person works both counters. Such unprofessionalism. Staff in back obviously didn’t want to be there and appeared to be just as confused. There were like 3 slices of pizza in the window made at 1:30 on a Sunday. People coming in were so frustrated they left. Probably 10-15. Management really needs to get their act together!!! Won’t be getting off the expressway again for this restaurant.
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