Based on 490 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
113 W Ovilla Rd, Glenn Heights, TX 75154
Phone: (972) 230-4269
Hours
Wednesday | 11 AM–9 PM |
Thursday | 11 AM–9 PM |
Friday | 11 AM–9 PM |
Saturday | 11 AM–9 PM |
Sunday | 11 AM–9 PM |
Monday | 11 AM–9 PM |
Tuesday | 11 AM–9 PM |
Menu Photos
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Reviews
Kevin
Ordered online and went to pick up a few minutes before quoted pick up time. Wasn’t ready, no big deal. I waited in the restaurant for about 15 more minutes and it was ready.
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Kenisah Griffin
This was my first and last time trying this place. First of all the customer service was a terrible. I was told my order would be ready in 30 minutes yet when i arrived i still had to wait an additional 10 minutes. The orange chicken was dry, burnt, and tasted like it was dunked in soy sauce. The lo mein and Chris fried rice were supposed to include seafood…. let’s just say I could count with one hand how many shrimp there were in each order. Not to mention the overall quality of those items was just terrible. I do not recommend this place at all.
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Ari B
First time trying here… and I’m not totally sold on it… it wasn’t nasty but it sure as hell isn’t the best either… A order of The famous Chris fried rice did the trick for the night to feed two people. The customer service was awesome and available parking in the evening was a surprise considering the hype. If there is a next time.. honestly, it would be the last resort kind of thing. Put more sauce in the bag next time especially since we requested it. The establishment could use some straightening up.
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Tori Jennings
I feel like this is why yall don’t have the rice box name anymore and had to rebrand. Like I saw the review for the bland white rice and hoped it was a fluke but mine it just as pale and bland. You can taste it was supposed to be fried rice but it’s as if someone went throw 1% of the spice and soy sauce we normally do and add a bunch of water. Also on top of the bland gross rice it’s overcooked and soggy so I have rice clumps with a bad texture. Mainly the rice I’d the problem but the rest of our food was lacking a bit in the normal rice box flavors and texture like the soggy chicken I got… Oh wait… Not rice box anymore… wonder why
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Dwayne Holder
Best fried rice around! Their Chris fried rice is amazing. Call your order in ahead of time, because orders do take some time to cook.
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LIL LUJAN GAMING
Was told 20 minutes. Had to wait 45 minutes. 4 walk in orders were filled as I waited. I ordered online. If you don’t mind the long wait and dry food. Give them a try.
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K K
Worst Chinese food ever. No flavor. The fried rice is literally flavored with only soy sauce. I’ve never had a fried rice like that. The burnt Eggrolls taste like store-bought eggrolls, and the sweet-and-sour chicken taste like nothing. No seriously it had no taste or flavor. That’s what I get for trying a new place. Do not waste your money here! They should be ashamed. First time trying rice house and it will definitely be my last.
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Beverly Marquez
We ordered two orders of sesame chicken entree which comes with a side of rice. When the order arrived there was no rice in the bag so when we called the store the lady (Selina) told me that we didn’t specify what kind of rice so they just didn’t put any in the bag. We asked if we could just go up there and pick up the rice and they said “no, you have to go through door dash”. So we contacted door dash who told us that normally redelivery is available but it wasn’t available for Rice Box Express at that time. The dasher who was very willing to go back up there and get the rice was very nice but they wouldn’t just give her the rice. I will not be going there anymore. We also asked if we could just go up there to pick it up ourselves and the said no. Then the chicken tasted like it had been sitting out for a really long time.
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Nicole Owens
The customer service was excellent, now to the review, WORST CHINESE FOOD EVER! I have never been to a chinese restaurant that was not ran by chinese people, that should have been clue number one. I ordered beef fried rice, no flavor at all! My boyfriend had the Chris fried rice, another clue I should have picked up on, who the hell is Chris? He said it was OK, nothing special. We got 1 soy sauce each
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Derrick Sanchez
Ordered the combo lo mein. The dish was so salty I only ate a quarter of it. Also from what I ate and saw there was one shrimp in the whole dish. Wife had the beef fried rice. That dish was in her words “disgusting” the dish was flavorless and seemed like it had been sitting around and reheated. She took one bite and was done. We’ve been regular customers since this location opened. The food used to be hit or miss now it’s a huge miss. We are done with this location.
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