Chain for gourmet burgers & other American comfort fare. Based on 816 reviews, the restaurant has received a rating of 3.7 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No delivery
Address:
40 N Dupont Hwy, Dover, DE 19901
Phone: (302) 459-3300
Social Profile: 
Hours
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–10 PM |
Menu
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Menu Photos
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Reviews
Charles W.
So the staff member waiting on us was pretty new, and because of that I won’t give them a bad time. The truffle (?) fries end up being a bit cold because the cheese sauce they put on them is cold. To their credit, they did bring us out a new batch that were slightly warmer, but still a similar issue. They need to work on this. That’s not a server and probably not an individual restaurant thing. It’s probably a “corporate” thing. The drinks were good, my burger and side salad was good, and from what I could see, my friends enjoyed their salads. I’d give them another chance.
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Douglas Miller
After being seated waited 15min to even be seen. Then we ask for drinks and fries to come right away. We got our drinks. 15 min later food comes. Oh yah the fries never came until the meal came out. Then we are almost done eating and never asked if we needed any thing else, wait as I type this the waitress comes. Service is so poor here and this is not the first time. They are also not busy at all there is no excuse for this kind of service. They also have plenty of staff at least 8 people I can see. Only about 3 people actually doing their job. The others just having a good time talking. What happened to good serve. Come on it’s not that hard:
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Tamera Maddox
Great place for gluten free burgers and fries. A family favorite. Most recent visit, Velvin was our server. He was pleasant and positive. Our drinks were kept full and we had all we needed.
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PhillipsVision YT
Love this place; they have great burgers. Service was good, and the restaurant is nice and clean. Prices and menu are good, and the portions are good. Always love Red Robin, and this location is nothing less than that. Highly recommended and never had to wait long to be seated. Located in a nice shopping center.
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Michael Underwood
Arrived during shift change, wso we waited and watched while they figured out who was doing what before we were seated. Once seated, we sat there for 10 minutes without any service. Just as we were about to go grab someone, the bartender came over, apologized, and took our order. The bartender was our server for the rest of our visit and was very pleasant and professional. I ordered the scorpion burger and garlic fries and got the scorpion burger with regular fries. Our server had the kitchen make an order of garlic fries, but they didn’t arrive until halfwa through our meal. I really like the scorpion burger because it’s one of the few burgers that I’ve had with real heat (for a chain restaurant). It’s also a sloppy burger, which I like. I also enjoyed the garlic fries as well.
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Brian Baker
I really don’t like being negative, but I’ve been here 3 different times in the last couple months and each time the service has been insanely slow. It regularly took 45 minutes or more for the meal to come out, and our servers were in no rush to give us refills on drinks in that time. Don’t know if they need more cooks or servers but either way, I don’t see myself coming back
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Michelle Garey
Ordered food to be picked up and was given a pickup time of 11:39am. I know that sometimes it takes a little longer, but the email confirmation said that it was received came through at 11:53 after we arrived and gave our name. At 12:10, our food came out and was missing 2 of the 7 orders. They insisted it was there and then said the two burgers printed as a separate order. It did not. I got a confirmation email for 7 orders. The manager conveniently isn’t available to talk about this issue. It is evident customers do not come first here. This was a friend’s birthday request. Very disappointing.
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Amy Livingston
My family and I went to dinner here tonight. Off the bat I was super impressed with how amazingly friendly and courteous the staff was from the moment we walked in the door. I do love to see businesses allow their employees to express themselves such as hair color piercings and that sort of stuff. Our appetizers and drinks came out right away and were hot, sizzling and delicious. Our dinner order took a little longer because I ordered the fish and chips. I was kind of hoping it took a little longer because fish and chips are not a 10 minute meal. When our dinner order came out, a young gentleman ( I wish I would have gotten his name) came out with a huge smile and served our food to us. He was not our waiter and when my husband told him that he wanted a lettuce wrap instead of a bun he very happily said “I’m right on it sir, heard” and dashed away to prepare his food correctly. People don’t realize we all make mistakes. It’s how we recover from those mistakes that matters. The fish and chips were one of the best dishes I have ever had. While enjoying our food we noticed an older couple in the restaurant. The husband was a retired chief from the Air Force and we watched them pray over their beers (respect). I pulled the young man aside that brought us our food and asked if I could quietly and anonymously pay for the older couples dinner. He made sure that he was inconspicuous and got the check right away for me. When I asked him if he was the cook he said “oh no ma’am I am the manager on duty tonight”. Red Robin, I hope you are reading this and can find out that young man’s name and really give him the praise that he deserves along with the rest of the staff, who we watched fist bump and laugh and joke with each other (we all need that in the work place) It was all about the kindness and courtesy for me. Your manager is one of a kind and I truly hope that you guys keep him. Because of him and the rest of your staff, this will now be a new favorite place to eat for my family.
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Stephanie Schneider
If it wasn’t for the OUTSTANDING server Asia this would have been a horrible visit. We had separate bills and we ordered some of the same items and were charged 2 different prices for the same item. The price on the bill for my beverage was $3 more than the menu….my food prices were off as well. The food wasn’t as good, I’m sad this place has gone down hill.
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amanda conrad
It’s pointless to have bottomless drinks or side if the server doesn’t check on you. Didn’t receive napkins or silverware till after we got our app and had to asked for them. Egg on the royal burger wasn’t cooked all the way, the white part wasn’t white all the way thru and slimy. Second mac wasn’t brought out for 15 mins after everyone was done and had to be asked again. Food took a really long time and it wasn’t even busy. Drove over an hour to meet family here since it’s dead center of us and was disappointed in the service and food. Especially for 80$ for 2 adults and one child. No thanks.
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