Based on 177 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
6 E Park Ave, Merchantville, NJ 08109
Phone: (856) 488-1805
Hours
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 12–10 PM |
| Monday | 11 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jr Kent
If I could would rate this place a negative 10! Took my order charged my card and never delivered my food! Called to check on my order 5 plus times and no one answered! Horrible I will tell my neighbors to avoid this pizza place at all cost! I will be making my way over to speak to the owner about this!
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Donna Rodriguez
I just ordered through the Slice app (which is super convenient using, especially when you pay by credit card), but the onion rings and mozzarella sticks were packaged in styrofoam containers…hot greasy food placed directly into styrofoam = melted away and warped containers, plus food tasting just like the container it’s in. And the sauces in the ramekins: melted, warped lids for the ones in the styrofoam containers, and the ones for the garlic knots back to back wrapped in aluminum foil = containers and aluminum soaked in sauce and quite frankly, a mess that should not have been.. pizza was good, but not enough to justify the rest of the paid food and it’s condition. It had to be said.
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Sarah Rivera
5 ⭐️! If I could give 10 I would! The pizza here is excellent and the service is top notch! What I loved the most is the sauce; when I asked about it, Nikki said it’s top secret and her husband has never changed the recipe from day 1! Gotta love this family owned and operated pizza shop! I’ll definitely return again with my 4 always-hungry kids!
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Samantha Notz
Normally love Prontos and never have an issue. However, just ordered using slice delivery and was biting into my chicken Caesar wrap and there was this hard chicken bone. Ruined my appetite. Would not recommend the chicken Caesar wraps.
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ExtendedRoar
Today was the 3rd time I’ve ordered from this place using the Slice app. The first 2 times everything was awesome. Their pizza and turnovers are great. Today I ordered a turnover, waited over an hour, and unfortunately, they forgot the sauce. Very disappointed
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Andrew Cabezas
I’d give Pronto a 4 star… they have good food, hoagies are great. Pizza is good. But if you order off grubhub be careful. I ordered a chicken Italiano sub on grubhub, says round roll with fries and a pickle. I only got the sub and it was on a long roll, no fries or pickle. The delivery driver had no idea of anything, told me to call the restaurant. (Driver worked for the restaurant not a grubhub driver) the gentleman i spoke with was saying it was grubhubs fault… which doesn’t make sense. I’ve ordered several times from Pronto off grubhub before with no issues, I’ve always seen that combo available but never ordered it before. Luckily grubhub customer service was understanding and helped resolve the issue.
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nick b
1st off I order from Pronto on a regular basis. I order thru Slice app. I can’t count how many times the driver has forgotten my soda and I am normally ok with him going back to store and getting it. Tonight they forgot my soda amd my extra blue cheese. I paid for both these things. I had already told the driver about my soda and then realized after he left I was missing the extra blue cheese. I called the store and the gentleman who answered asked someone there and tried to imply that they gave me extra blue cheese. It was definitely not in order. This upset me that someone would act like I’m calling to get an additional blue cheese. I then mentioned my soda being a reoccurring theme and the gentleman made the excuse we are busy and orders get messed up and if I’m dissatisfied I could drive up there and get it. I said no that’s why I paid for delivery. What kind of customer service is that? Not only for a regular customer but any customer.
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Marc B
Terrible I ordered wings …dry as the Sahara a sausage Stromboli… barely any sausage ( cut into small strips btw) I WILL NEVER order from here again
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sharon DeFino
Omg Pronto is the absolute best. We order from there every other night! Lol. From their pizza, cecilian and otherwise, to their wing dings, to their fried pizza turnovers, to their delicious cheese steaks, to their delicious chicken noodle soup, to their dinners, simply delish. even with delivery everything comes nice and hot. Yum just yum.
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Colleen Drummond
The experiences i have had with this establishment is not okay. Whoever answers the phone & takes orders are very rude. This is my second & last time ordering from them. They give false delivery times with me being in very very close proximity to the store.. Yet when i call to get an update, they are rude & even just earlier the owner hung up on me before saying they already left. I live too close for my pizza and fries to be cold and hard. they told me 30-35 mins and it came in a hour. My first experience was worst, they took 1 hour and 20 minutes after saying it would only be 45. I wish i could have a better review however they really need to work on professionalism, especially from paying (tipping) customers!!!!
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