Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 585 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
8134 Agora Pkwy Suite 300, Universal City, TX 78154
Phone: (210) 318-3522
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Reviews
eye 4beauty
We enjoy going here for the food but the service is great! They’re always smiling, making sure your order is correct & that you get exactly what you want. We usually go for the same sandwich (creatures of habit) but today I tried something new and it was as delicious as my regular sandwich. You can’t go wrong here. This place makes way better sandwiches than some other places I’ve visited. The portions are big, the deli meat is fresh and the bread is really tasty too. Hey, they have the best cookies!!
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Carolyn Olivia Myers
If you go here order ahead. I have never waited for a reasonable amount of time for a sandwich from here. They will make every online order before the people actually standing in the store. Every. Single. One. So the line ends up 10 people deep. Learn how to multitask or wait on your online orders. I love potbelly I just hate the service and then y’all have the audacity to flip the tip screen, for most of the services I’ve received from potbelly i wish I could make the tip negative and make y’all pay for the sandwich because there’s no way it should cost that much and have me wait over 30 minutes to even get to the first person in line, it was probably 50 minutes before I was served. Horrible service would never return to this potbelly. Additionally I’ve never had a sandwich made correctly from this location, there’s always one major flaw. Do yourself a favor and go to any of the other locations in San Antonio… I recommend the one in La Cantera 🙂
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Malibu Dallas
I ordered a big steakhouse beef on multi green bread, with Prevlon and swiss cheese, Tomato, Onion, Is italian seasoning and oil. It was a $16 and they got nothing correct on my order. I ended up getting a sandwich that looked like a $3 sandwich With two slices of meat and that’s it!
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Marcelly Matsumoto
I got the chicken club sandwich per staff’s recommendation, and it was great. However, what really blew me out of the water was the AMAZING customer service! The kind young person with the short hair (I think they said their name was Mint) made my sandwich super quickly and it was wrapped perfectly! I’d definitely come again based on this wonderful experience 🙂
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Devon Hughes-Munden
Have ate here a couple times and have been pleased with the quality but today I ordered a chicken salad sandwich that literally came with everything but the chicken salad. A sandwich void of the main ingredient. I don’t even know how that happens. 1 star today plus 5 stars usually. 3 is fair I guess
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Monica Eberhardt
Absolutely delicious! The staff was extremely professional and efficient. They kept the line moving without being rude to customers. The food was also fresh and tasty. I bought a wreck on wheat, Cheddar Sun Harvest chips, a Squeezed Lemonade Nantucket, and a oatmeal chocolate chip cookie.
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Jim Hewitt
Ok, I gave a 1 star because that was the lowest one they had. This was my fourth time here. I filled out a survey for them and now a review here.
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Joey Couse
The manager here is awesome! He hustled to assist customers in a long line, and was super friendly and responsive to everyone. Very rare to see a manger like him these days! He even offered free cookies because of the long wait.
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Hayley Cavazos
Ordered my sick husband soup and a sandwich. The sandwich came dry and 1 Piece of meat each which he didn’t even eat . The soup was cold. Waste of $40
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Adri Perez
Customer service is excellent! Love coming to the Forum location! Sandwiches are delicious!!
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