Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 301 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Drive-through ✔️ No-contact delivery ✔️ No dine-in
Address:
17573 Halsted St, Homewood, IL 60430
Phone: (708) 365-5103
Hours
| Sunday | 9 AM–11 PM |
| Monday
(Labor Day)
|
9 AM–11 PM
Hours might differ
|
| Tuesday | 9 AM–11 PM |
| Wednesday | 9 AM–11 PM |
| Thursday | 9 AM–11 PM |
| Friday | 9 AM–11 PM |
| Saturday | 9 AM–11 PM |
Menu
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Photo Gallery
Reviews
Angel Castillo
Great sandwich but they put a lot of stuff i don’t ask for and they only had chips for a side still the food was on point
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Courtney Davis
They will never get your sandwich right.
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Courtney Davis
Since they deleted my first review.
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Alantris Muhammad
Went in and had the worst experience no customers were in the store beside me & husband then another young lady came behind us. We watch the girl behind the counter just stand there looking down she never addressed us or looked up to make eye contact but she knew we were standing there. After trying to give her a second to finish doing nothing. She walks away to wash her hand she was moving so slow she could’ve shower as long as it took to wash her hands. She comes back to the counter still don’t look up so we just watching her. Waiting on the her customer service to kick in. No luck there. I look over the counter a catch the other girl eye she says that the girl in front of us will be with us. By this time I’m so hot and disgusted with this girl attitude, and lack of training we decided to leave. I asked the girl at the register for the manager she tells me he’s around somewhere. I guess it was him in the parking talking with another employee when we pulled up. I said to her this is terrible customer service, and if the young lady don’t want to work she shouldn’t be there that was ignorant. I did a complaint online. But I was so upset that I wanted to talk to someone in management. I called up there clearly the lady that answered the phone wasn’t either one of them that was in the store. I asked to speak with the store’s manager she tells me he’s around there doing things! I was like was does that have to do with him getting on the phone. She puts me on hold for over 12 minutes 34 seconds later, still no manager picks up the phone. By this time I’m sure they have plotted together because I said that I was going to call back. After I hung up the phone ,and I called right back no answer. I called from my husband’s phone one of the girls from behind the counter answered not sure which one if it was the rude one or the one at the register at this point. Now they trying to screen my call. I asked again to speak with a manger please . She asked what is was about I said can I talk with your manager , and no I didn’t want to tell her what it was about because I didn’t know if it was the one I had the complaint about. So let the games begin she put the guy that was at the drive through window on the phone as I’m talking to him about the situation he had the audacity to ask me if this girl saw us at the counter that question alone made me know that this wasn’t no manage sir Ray Charle could see us standing there! If he was the manager no wonder the employees act this way. After I gave him the whole run down of the situation at the end of my venting he said oh ok. I said did you just say ok nothing else. Than he said I was just getting my paper together than he said I will talk to her and call my district manager. Which I know wasn’t the manager what manager need to call the district manager to correct a employee for not having respect for customers or customer service skills. Never will I go to this location again, and I will let my friends and family know not to go either.The thing about it is also we was giving this location another try after always getting home and discovering that our food wasn’t right anyway. I might do a action against them at this location. Union Power I will shut it down keep playing! I would give it no stars
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Brittnay Williams
Aaliyah did any amazing job ! She displayed excellent customer service skills , and left me feeling all my needs were met . She was very friendly and accommodated me with everything I asked for on top of being fast and completing my order w no errors . I will be returning thanks Aaliyah !
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DeBorah Perriott
I love Potbelly’s but this location SUCKS!!! They make salads with old lettuce I enjoy the apple walnut salad and every time the lettuce gets older and older. That’s so unhealthy. From now on I will go to a different location… which is a big inconvenience
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Susana Harris
I came to try the yee-ro, it’s not bad, but they charged more than what was advertised. The store is very dirty, the tea container is disgusting. employees chat and play too much, ladder in front of drinks was never removed. Very disappointed.
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Viki Angel
Had an online order and of course the chips & drink was forgotten and I had to go back. Both times i’ve gone here something is missing, last time my order also took 45 mins to make, for 3 sandwiches???? Go to any other location but this one. Trash.
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Shawn G. Baby
The potbelly’s in homewood is very professional I had the pleasure of receiving my food from one of the managers named Rickey he was very polite and helpful
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Elizabeth Pankey
Took over 10 minutes to bring me a sandwich they claimed they had to remake…than they brought me a sandwich that had pepper’s on it…
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