Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 171 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Drive-through ✔️ No-contact delivery ✔️ No dine-in
Address:
1551 Busse Rd, Elk Grove Village, IL 60007
Phone: (847) 214-5039
Website:
Hours
Sunday |
Closed |
Monday
(Labor Day)
|
9 AM–9 PM
Hours might differ
|
Tuesday |
9 AM–9 PM |
Wednesday |
9 AM–9 PM |
Thursday |
9 AM–9 PM |
Friday |
9 AM–9 PM |
Saturday |
9 AM–5 PM |
Menu
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Photo Gallery
Reviews
Candice O
I ordered the BLTA (original size sandwich) and there was the smallest piece of avocado on one end of the sandwich. It’s frustrating that on a sandwich that has only 4 ingredients on it, 1 ingredient was almost non-existent, especially when paying as much as it costs, for just the 1 sandwich. Otherwise, the sandwich was good….but it was essentially just a BLT. I’ve gotten this same sandwich, from another location, and it was covered, from end to end, with all ingredients, including avocado, so it was very disappointing to have so little, on the sandwich I got today.
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boubon threefiftyseven
*ONE STAR REVIEW* Ordered the BLTA which clearly reads on their menu APPLEWOOD BACON but instead the bacon used was heavily caked with black pepper. Would’ve avoided this sandwich if the description read black pepper bacon. Had to pull the bacon off the sandwich and found it to be not much there yet very fatty. Apparently, ordering from this restaurant was a mistake.
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brenna schwartz
I ordered online, drove back to work, opened my sandwich and there’s no chicken. I drove back, gave me a side of chicken, drove back to work and my sandwich was so soggy on the inside from waiting 45 minutes, I could only eat part of it. They make great sandwiches when you order inside, but if you order online, it’s sloppy and thrown together without any care.
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Roberto Saldivar
I typically get the Wreck sandwich, which is always excellent. I tried the farmer salad (without bleu cheese) this time though. They didn’t have any eggs but loaded it with bacon. It was ok. Service was good and the staff is always friendly and courteous. This place get busy for lunch but its worth it.
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Ed Howey
Typical atmosphere, they’ve given me the wrong order 3 out of the last 4 times I’ve visited. The most recent time, only 2 cars ahead of me in the drive through, so not very busy.
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Ms Tweety
They put raw roast beef on my sandwich.When I opened the sandwich and picked up the meat it was dripping with blood and the inside of the sandwich bread was soaked with blood from the meat.I will never order from this place again.Absolutly disgusting and a health hazard
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Jim Jablonski
Waited 20 minutes for an order I ordered online and was lost. Then had to deal with a smart mouthed punk and a supposed manager whose manners definitely needed some retraining. Won’t be surprised when this location gets shut down. Nothing makes it there.
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MYKEMALICIOUSSF
Great Potbellys. The location is a little bit hard to get to because of the design of the parking lot but if you are in the area it’s well worth stopping in. The foid is good, the crew very friendly and fun to chat with and is very clean and well maintained.
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Dow Mark
Quality food delivered by friendly faces. This Potbelly is consistently good. Minus one star due to the parking. Around lunchtime, it’s very possible that there isn’t a single space available in their tiny parking lot.
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Ashley Lampley
I love Potbelly’s but their third party delivery service is horrible. They either don’t deliver my food, it is 30-45 mins after deliver time, or says it was delivered when it wasn’t. It is like an every other week thing. I am disappointed. I can’t leave work for lunch, so pickup isn’t an option. Moving forward I, regrettably, won’t be ordering. I spend far too much time on the phone trying to resolve the issue than I am able to and then not having time to actual eat my food.
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