Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 401 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
43350 Grand River Ave, Novi, MI 48375
Phone: (248) 449-3580
Website:
Hours
Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
Tuesday |
10 AM–9 PM |
Wednesday |
10 AM–9 PM |
Thursday |
10 AM–9 PM |
Friday |
10 AM–9 PM |
Saturday |
10 AM–9 PM |
Sunday |
10 AM–9 PM |
Menu
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Photo Gallery
Reviews
Ross Beresford
Staff seems friendly and incompetent. I ordered a chicken club for lunch, when i got into my car and took a bite of the sandwich the chicken was ice cold. So i went back in and told the person at the register that the sandwich was nice and warm but the chicken was cold and they obliged to make me another sandwich which took an extremely long time. I got back in my car unwrapped the sandwich and once more the chicken in the middle of the sandwich felt like it just came out of a extremely cold refrigerator. I guess i cant be too mad because i got 2 sandwiches, too bad i have to go home and warm them up myself.
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AL
Ordered delivery and received it 10 minutes early! Had the big chicken salad sandwich, chips and macaroni salad. Perfect dinner for a beautiful spring evening. All their items are fresh. The restaurant has plenty of parking, with ample seating. Employees are friendly and service is fast. They also serve ice cream and shakes. Will definitely order again.
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Niklas Hegg
Potbelly is always good but this location never disappoints with the customer service. Quick service with a smile that makes it a highlight of my lunch breaks.
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Rj
I talked to this guy named Gabe 2x over the phone to make sure my order was correct. Both orders was wrong. I ordered an Italian but I got the items in the picture below.
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Meghan Curlew
Potbelly is one of my favorite sandwich places. I have twice now had a bad experience with their online delivery service and will not be back to this location. The manager was not apologetic for any inconvenience.
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david grosh
Chicken club goes hard for a large at 14 bucks, not a bad price for food for the area
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Missy Marie
Absolutely wonderful service. Both of the gentlemen working were very polite and easy to keep conversation with. One of them even hurried to open the door for me because I had my hands full with my toddler. && of course the food was GREAT 🙂
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EE EE
My favorite Potbelly! I wear hearing aids in both ears and they were super understanding and considerate when I had to ask them to repeat something.
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Rodney Sanville
The food was exceptional and so was the staff. Made you feel welcome. Definitely will eat here again.
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Rebecca Fedder
POTBELLY IS UNDERRATED. staff here was extremely friendly, food was fantastic as always. We loved it and will be back. I drive from Milford to this Potbelly’s because I like the atmosphere so much.
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