Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 52 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1108 Parkside Main St, Cary, NC 27519
Phone: (919) 650-3920
Hours
| Wednesday | 9:30 AM–9 PM |
| Thursday | 9:30 AM–9 PM |
| Friday | 9:30 AM–9 PM |
| Saturday | 9:30 AM–9 PM |
| Sunday | 9:30 AM–9 PM |
| Monday | 9:30 AM–9 PM |
| Tuesday | 9:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Zach Cheramie
Asked for a “big” sandwich, they pulled out the meat and cut it in half, and put the rest away. You could see the bread between the few little bits of meat on there, the guy actually was trying to stretch the meat out so it would cover the bread. It’s a $14 sandwich with $0.50 worth of ingredients, and those cut in half. This place is a ripoff.
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Raegan Sirbaugh
I can’t fairly rate the food because I didn’t eat a sandwich, which I assume is their specialty. However, I did enjoy the Apple harvest salad that I got. It tasted very fresh and it was a good balance of sweet and sour. On the other hand, the loaded potato soup was not for me. I like it super cheesy and it kind of just tasted like potato. I also tried an Oreo milkshake which just tasted like milk to be honest. But I did enjoy the people working there. They were very friendly and accommodating. I would probably go back to try a sandwich and maybe get the salad again.
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G Pat
I stopped by this location for lunch today & experienced literally THE WORST customer service I’ve EVER experienced in my life from any establishment. The younger girl that was making the sandwich has some serious anger issues & is very hostile/aggressive. She was actually going out of her way to be extra rude for literally no reason. All i ordered was a simple turkey avocado sandwich &was super polite the whole time but got unwarranted attitude in return. She had an attitude the whole time & when I asked for mayo on my sandwhich she literally flipped out & had a temper tantrum- the mayo bottle she grabbed was empty so she proceeded to slam the empty mayo bottle on the counter as hard as she could, then reached for the new bottle & proceeded to sloppily put mayo on the Sandwhich while mumbling stuff under her breath… Then she very aggressivly cut my sandwhich & rung me up with zero interaction. It took everything in me to bite my tongue b/c I was on my lunch break & didnt have time to stop elsewhere for lunch after this. If i was not in a time contraint then I wouldve definitely walked out& just went elsewhere after this disrespectful encounter. Then I also heard this same girl yelling at the manager lady about something else while I was sitting in there eating. Terrible atomsphere to sit and enjoy lunch. The ownership here needs to do some serious quality control b/c the employees acting this way towards customers is unacceptable and shows lack of accountability from the management/ownership. This was my last time going here. Highly recommend going elsewhere where they actually value your business instead of this unorganized mess of an establishment.
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Jay Mick
I had a great experience yesterday. Best sandwich i had in a while. Very nice and helpful staff. A must go to place, highly recommended!! I will be back next week to try out a different sandwich, thanks.
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Brennan Mrugala
Every order I’ve placed ahead of time is 10+ minutes late. Not coming back again, staff is rude and do not care at all.
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Raven M
Ordered takeout with four sandwiches and soups. None of the ingredients requested were on two of the sandwiches. I walked in and inquired about two milkshakes, the employee sighed and said it’ll be a wait of about 10 minutes. I declined. Although he wasn’t rude, I’ve experienced much better service at the Morrisville location.
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Renee Wiggins
I order delivery most of the time and my chicken salad subs always exceed my expectations!!! The wrecks are very good as well.
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Daniel Camargo
Never would recommend this place to anyone there is a bad service by the girls who work here, will tell you my experience in this place: you arrive at the restaurant with my girlfriend to try out for the first time their sandwich and the place looked well the truth, until we started attending, we first ask that debemls make our order fast while we were reading the menu, then to what we are already choosing our toppings for the sandwich, the employee with an attitude bully made fun of my English, since I am not from here and I’ve only been months living in this country my English is basic but understandable, I tell him that I want to add eggs to my sandwich and I duce maybe you wanted to say no eggs iggs, I say to him if that was what I wanted to say you can put it please and he says to me but that will cost additional will tell you if there is a problem and continues who is treating me as if she’s asking me to give away the food then finishes preparing me strip at the counter for my food and I left perplexed by the treatment I have given here and NO, I came to this place to pay for a meal and for a service not to treat me so the truth, I felt disgusted and I believe that workers like these stain the name of any restaurant, we must be RESPECTFUL of all people even if they are not of this country, I felt like an act of xenophobia, just because it does not speak very good English, the truth not I would recommend this place to any family or friend never pesimo service
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Aniket K
Edit: I was called by the store manger Stacy and the issue was corrected.
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Guitar Man
In town for family gathering to visit new baby “Lucy” and the total experience was 5 *****. Ordered via phone, and unlike a previous poster, there were no issues with ordering specific subs/individual condiments for 13 people.
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