Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 355 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
10921 W Broad St, Glen Allen, VA 23060
Phone: (804) 747-1782
Hours
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–8 PM |
| Sunday | 11 AM–8 PM |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
Menu
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Photo Gallery
Reviews
Rebekah Pierce
My chicken pot pie soup was cold and the staff said they couldn’t warm it up for me. Offered to put it in a warmer after saying it was on 69 degrees and they couldn’t understand why the soup was cold. Then said they didn’t know how long it would take or if it would even work to warm up my soup. They were also out of the horseradish aioli, and for the price I paid for the skinny sandwich, it was not worth it. Poor meat proportions and quality. Very disappointed in the food and service.
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Leah Hamm
so good 12/10 recommend! Loved the cookie!! Definitely should try if you haven’t!!!
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Pamela Flynn
First time here, the staff was very friendly and helpful. Ordered the Avo Turkey sandwich and Broccoli Cheddar soup. Both were good. The turkey on the sandwich was too salty for me but I’m sensitive to sodium. Overall, I’d try the place again.
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Kat Murray
Me and my boyfriend get Potbelly at least twice a week. It’s my favorite! Today we did a pick-up order that was ready at 7:50 and decided to eat it there since I’m a type 1 diabetic and needed to eat. We knew they close at 8, no problem. We knew it would only take us about 15-20 minutes to eat. When I picked up my order and brought it to the table, I realized the dozen mini chocolate chip cookies were missing from my bag. I went to the counter and brought it to their attention, the young brunette girl said yeah, we’re out. She offered no solution so I asked if I could take 2 regular sized cookies and she said yes. I was confused as to why nobody brought this up when I got there and asked if I wanted a replacement or a refund. I’m glad I chose to eat it there because otherwise I would’ve gotten home with no cookies that I paid for. Whatever, no big deal, we sit down and eat. While we’re eating at about 7:59, an old couple walks in. The two young girls say they’re only taking card to them (I’m assuming because they’ve already counted the register), wait a minute, and then tell them it’s 8:00 and they’re closed. I felt so bad they had to go elsewhere especially considering they arrived before you closed. So, 8:06 rolls around. Me and my boyfriend are a few bites before being done with our meal. The young blonde girl says to us that they closed at 8 insinuating we have to leave. She says this to us across the restaurant while sitting with I’m assuming her boyfriend that’s waiting for her at a table. We say we only have a few bites left and we’re almost done. She says I guess it’s fine if we’re only a few minutes. We finish eating at 8:10 and immediately get up and leave. I understand wanting to leave and see your boyfriend or just do whatever after work, but that’s just not how it works. My boyfriend and I are both restaurant workers. Sometimes you just have to wait. It’s not like we were there until 8:30-9. It was only 8:06 when she said that to us. I eat potbelly often so I’m so disappointed!! I also am type 1 diabetic and take insulin so I can’t just not finish my meal. ♀️
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Cetrice Perez
I used to love this place. It has really gone down hill. First you got rid of spinach. Then the reg turkey meat. You got it back but not ever in stock. Then the service is not friendly anymore. They give your your stuff and if you are by yourself and taking it Togo of course I want a bag when I am purchasing 3 different meals. I would like if you would put it in the bag but let me get my money out and bag my own stuff to get out the way while you stand thier and look at me like I am bothering you. Then I get home with my salad because you are out of turkey. The salad does not have hardly any blue cheese crumbles on it. That is the best part of the salad. I have taken one bite and this is the picture of my salad. Give me a break.
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Trina Jones
The food was great. First time going and I will go again. The staff was very friendly and nice clean establishment.
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Tabatha recinos
1st review. one of the best roast beef sandwiches ive ever had.
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Avery Escobar
This is the best sandwich shop in Henrico!! The staff is so fun as well!!
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Joseph Ryan
I’ve been to this Potbelly several times and the food’s pretty good. I brought my wife here today and her interaction with one of the staff left a lot to be desired.
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K. Amber Swensen
Atmosphere was great because they had live music but the sandwiches were such a far cry from the quality I’m use to from Potbelly. This was my first time at this location. Very disappointing as I picked it up to show my friend how great Potbelly is. I got us Italians and there is virtually no meat on it. Gross.
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